Customer Service Representative
- Pay
- $23 – $23 per hour
- Location
- Denver, CO · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 18 days ago
Skills & highlights for this role
- Customer service
- Order processing
- Written communication
- Verbal communication
- Microsoft Office
Also useful
- AS400
- XSurpass
- Manufacturing industry experience
- Distribution industry experience
- Logistics experience
- Supply chain experience
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here.
Start your journey with OBE and help us build the future.
What You'll Will Get To Do
The Customer Service Representative is responsible for managing customer communications through phone, email, and chat channels while supporting the operational activities of assigned distribution centers. This role serves as a key communication link between customers, operations, transportation, inventory, and internal support teams to ensure accurate order processing, timely issue resolution, and quality customer experience.
Job Responsibilities
- Manage inbound and outbound customer communication through phone, email, and chat platforms.
- Process customer orders, order updates, enter orders, delivery inquiries, and service requests.
- Coordinate with distribution center personnel to provide shipment status, inventory availability, lead times, and delivery updates.
- Monitor customer orders from entry through fulfillment and delivery completion.
- Resolve customer concerns and escalate complex issues as appropriate.
Qualification Requirements
- High school diploma or equivalent required; associate or bachelor's degree preferred
- 2+ years of customer service, call center, logistics, or distribution support experience
- Strong written and verbal communication skills
- Experience with AS400/XSurpass is beneficial but not required
- Proficiency with Microsoft Office applications
- Ability to work in a fast-paced operational environment
- Manufacturing, distribution, logistics, or supply chain industry experience
Pay and benefits
Position Pay Range $22.50—$23 USD
What OBE Offers You
- Benefits that benefit you - industry competitive benefits at the lowest cost to the employee
- Work-life balance - PTO and holidays, including floating holidays you can choose
- Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses
- Training - We will equip you with the knowledge and skills you need to succeed
Equal opportunity and legal notices
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.
From OBE's careers page, first listed on Rolev.ai on October 22, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Service Representative role at OBE, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Customer Service Representative role at OBE?
The Customer Service Representative posting at OBE states compensation of $23 – $23 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on OBE's official career site.
Where is the Customer Service Representative job at OBE located?
This Customer Service Representative position at OBE is located in Denver, CO (On-site). Always check OBE's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Service Representative at OBE?
For the Customer Service Representative role, OBE highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with Customer service, Order processing, Written communication, Verbal communication, Microsoft Office. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Service Representative position at OBE?
This listing links directly to OBE's Greenhouse application page. You can apply directly on OBE's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.