Customer Service Representative

About the role

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive. Duties, Goals and

Responsibilities

This position is Monday through Friday 7am to 5pm Enter and update loads, scan and RVI loads Schedule pickup and delivery appointments for freight Provide switchboard coverage Track freight and proactive communication Provide coverage for CSR's when out of office Answer, screen, and transfer inbound calls Contributes to team effort by accomplishing related tasks as needed Skills and

Qualifications

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.

Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.