Customer Solutions
- Pay
- $85,000 – $97,700 per year
- Location
- Chicago, IL · On-site
- Job type
- Full-time
- Level
- Mid-level
- Education
- Bachelor's degree
- Listed
- 30 days ago
Skills & highlights for this role
- product catalog navigation
- order troubleshooting
- customer relationship management
Stated benefits & perks
- Medical
- Dental
- Vision
- Tuition
- Paid parental leave
About the role
We are looking for broadly skilled, resourceful, and talented people to join our team. Whether you're an archaeologist, engineer, business student, or thespian, people from a range of backgrounds are successful at McMaster-Carr. We're interested in your ability to think and find solutions for our customers.
You will learn about many parts of McMaster-Carr's operations and adapt quickly to new tasks and environments. We look for people who want to build a career, not just fill a job. Over time, success in one area could lead to opportunities in another.
Strong candidates will produce high-quality work efficiently, while thinking creatively and critically to meet new challenges. You will be challenged, and your success will be rewarded.
Make an impact and grow your professional skillset through experiences like:
- Guiding our customers quickly and effectively through our extensive product offering. You will help customers choose products or answer questions, ensuring they can get their jobs done.
- Solving urgent delivery and order needs. This can include working with our warehouse and carriers to find the best solution to get customers what they need, when they need it.
- Growing our diverse customer base by leveraging internal and external resources. Your work will connect people to the products they need.
- Building long-lasting relationships by anticipating needs and responding to each customer's unique preferences.
A bachelor's degree is required for this role.
Cash Compensation
Base salary $85,000 - $97,700
Total cash compensation, including profit sharing $106,000 - $132,000
Be Rewarded
We are committed to comprehensive benefits to support employees and their dependents, such as:
- 100% tuition reimbursement
- Medical, dental, pharmacy, and vision plans with no monthly premiums
- Industry leading company-funded retirement accounts
- Employee resource groups
- Inclusive, all-gender benefits
- First-time home buyer assistance
- Paid parental leave for all new parents
- Adoption and surrogacy assistance
- Paid time off for vacation and personal time
Who We Are
McMaster-Carr is a trusted e-commerce company that keeps industry in motion. Every day, hundreds of thousands of customers turn to our website, app, or catalog to find the parts they need and get them fast so they can solve problems, avoid downtime, and keep critical operations running smoothly.
We serve industries that touch nearly every part of daily life: aerospace, agriculture, entertainment, marine, medical, automotive, food and beverage, and more. Our work may happen behind the scenes, but its impact is everywhere.
Our customers not only rely on us to maintain what matters, they also look to us to help them imagine what's next. Through tools like 3D CAD models, intuitive search, and a constantly evolving product offering, we help people discover new solutions, iterate on ideas, and improve the way they work.
Equal opportunity and legal notices
We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, or any other legally protected group.
This position is not eligible for work authorization sponsorship by McMaster-Carr.
Data We Collect
We may collect professional, education and employment-related data, and any assessments made throughout the recruiting process, to evaluate candidacy for employment. To communicate with job applicants, we may collect applicant names, contact information, and other personal identifiers, including those outlined in the California customer records statute. Through voluntary disclosure, we may also collect protected classifications under federal or California law (e.g., race, gender, etc.). For additional details about the personal information we collect and its uses, please
From McMaster-Carr's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Customer Solutions role at McMaster-Carr?
The Customer Solutions posting at McMaster-Carr states compensation of $85,000 – $97,700 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on McMaster-Carr's official career site.
Where is the Customer Solutions job at McMaster-Carr located?
This Customer Solutions position at McMaster-Carr is located in Chicago, IL (On-site). Always check McMaster-Carr's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Solutions at McMaster-Carr?
For the Customer Solutions role, McMaster-Carr highlights a bachelor's degree; experience with product catalog navigation, order troubleshooting, customer relationship management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Solutions position at McMaster-Carr?
This listing links directly to McMaster-Carr's Greenhouse application page. You can apply directly on McMaster-Carr's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.