Raydar
Direct Workable career site

Customer Success Manager

Pay
$150,000 – $200,000 per year
Location
Remote (US)
Listed
Today

The role

Raydar is recruiting for this role on behalf of our client. Serve as a post-sale partner to customer legal departments, guiding them through setup, adoption and ongoing value from a software product. The role draws on legal operations knowledge and customer success work, with some training, teaching and travel.

What you'll do

  • Run onboarding and enablement for customers after the sale so their teams adopt the product well.
  • Identify customer challenges and shape tailored projects and workflows that strengthen their operations.
  • Expand existing accounts by demonstrating ongoing value and deepening relationships.
  • Teach courses and present at conferences to educate customers on features and good practice.
  • Work with sales and product colleagues to pass customer insights back into planning.

What we're looking for

  • At least four years in a legal-adjacent advisory or operations field; a law degree is not required.
  • A solid grasp of how in-house legal teams work, including their processes and pain points.
  • Consulting or advisory experience, with a track record of managing projects and presenting recommendations to clients.
  • Excellent communication skills, with comfort presenting, teaching and building customer relationships.
  • Genuine interest in AI tools and willingness to travel about 25% of the time.
  • Experience owning implementations from kickoff to go-live, or running 10 or more implementations at once.
  • Prior work supporting a legal function in a support, advisory or coordinating capacity.
  • Familiarity with how in-house legal departments operate.
  • A strong understanding of legal processes and operations.
  • Willingness to take part in teaching and training activities.
  • A background from a top-tier school.

Compensation and benefits

  • Base salary: USD 150,000 to 200,000 per year
  • Equity
  • Medical, dental and vision coverage
  • Life and disability insurance
  • Retirement plan
  • Parental leave
  • Paid time off and sick days
  • Company holidays
  • Performance bonus
  • Relocation support

Location and work model

  • Remote (US)
  • Full-time

About the company

Our client is a fast-growing technology company.

Read the original posting

From Raydar's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Customer Success Manager role at Raydar?

The Customer Success Manager posting at Raydar states compensation of $150,000 – $200,000 per year. Final pay may depend on location, experience, and interview evaluation on Raydar's official career site.

Where is the Customer Success Manager job at Raydar located?

Yes, this Customer Success Manager opening at Raydar is listed as Remote (US). Always check Raydar's application page for specific state eligibility or relocation policies.

How do I apply for the Customer Success Manager position at Raydar?

This listing links directly to Raydar's Workable application page. You can apply directly on Raydar's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workable application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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