Customer support
- Location
- Austin, TX
- Listed
- Yesterday
About the role
Overall Purpose: This position will provide support fo Customers. Roles & Responsibilities: 1) Customer call receipt first point of contact for Customers for problem recording. 2) Customer verification, problem validation and documentation. 3) Ticket Management. 4) Status customer on a regular basis. 5) Manage escalations. 6) Interface with internal and external Vendors. 7) Adhere to SLAs, processes and tools. 8) Basic trouble shooting routers/circuits.
Additional Information
All your information will be kept confidential according to EEO guidelines.
From Infojini Inc.'s careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
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More at Infojini Inc.
All Infojini Inc jobsCommon questions
Where is the Customer support job at Infojini Inc. located?
This Customer support position at Infojini Inc. is located in Austin, TX. Always check Infojini Inc.'s application page for specific state eligibility or relocation policies.
How do I apply for the Customer support position at Infojini Inc.?
This listing links directly to Infojini Inc.'s SmartRecruiters application page. You can apply directly on Infojini Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.