Remote Talent Cloud
Direct Workable career site

Customer Support Specialist

Pay
$20 per hour
Location
Charlotte, NC (Remote)
Job type
Full-time
Level
Mid-level
Listed
18 days ago

Skills & highlights for this role

  • Customer service
  • Troubleshooting
  • Written and verbal English communication
  • Record keeping
  • Independent work

Also useful

  • Previous customer support experience

About the role

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include: Responding to customer inquiries via phone, email, and/or chat Providing fast, friendly, and professional assistance Troubleshooting product and service issues to find optimal solutions Maintaining detailed and accurate records of customer interactions Staying up to date on client products, services, and policies to provide accurate information Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements & Qualifications

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: This is a fully remote position, but you must be located within the United States Fluent in speaking, writing, and reading the English language A reliable Internet connection and computer A positive, professional attitude and a passion for helping others The ability to work independently in a distraction-free home office Previous customer support experience is a plus, but not required

Benefits & Perks

Fully remote: work from anywhere within the United States Full-time and part-time available Competitive hourly pay from $20/hr

Read the original posting

From Remote Talent Cloud's careers page, first listed on Rolev.ai on October 23, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Customer Support Specialist role at Remote Talent Cloud?

The Customer Support Specialist posting at Remote Talent Cloud states compensation of $20 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Remote Talent Cloud's official career site.

Where is the Customer Support Specialist job at Remote Talent Cloud located?

Yes, this Customer Support Specialist opening at Remote Talent Cloud is listed as Charlotte, NC (Remote). Always check Remote Talent Cloud's application page for specific state eligibility or relocation policies.

What qualifications are required for Customer Support Specialist at Remote Talent Cloud?

For the Customer Support Specialist role, Remote Talent Cloud highlights experience with Customer service, Troubleshooting, Written and verbal English communication, Record keeping, Independent work. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Customer Support Specialist position at Remote Talent Cloud?

This listing links directly to Remote Talent Cloud's Workable application page. You can apply directly on Remote Talent Cloud's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workable application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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