Customer Support Specialist (Transportation)
- Pay
- $17 – $19 per hour
- Location
- Rogers, AR · On-site
- Job type
- Full-time
- Level
- Entry level
- Education
- High school diploma or equivalent
- Listed
- 23 days ago
Skills & highlights for this role
- freight scheduling
- dock appointment scheduling
- shipment systems
Also useful
- Google Workspace
- Microsoft Office
Stated benefits & perks
- Health
- Dental
- 401k match
- Parental leave
- Disability
Schedule: Full Time
Req #: 3254
No immigration sponsorship or transfer available for this role.
About the Role
Customer Support Specialist I is a key contributor to our Brokerage operations division. The primary responsibility is to timely and accurately schedule appointments for customer shipments.
This is an entry level, individual contributor position that will work at our office in Rogers Monday - Friday.
Hourly Rate of Pay: $17.00 - $18.50.
What the Candidate Will Do
- Maintain clear, prompt, and professional communication with shippers, receivers, and internal partners regarding appointment confirmations, delays, and schedule revisions
- Utilize facility portals, online scheduling tools, phone, and email to secure and manage dock appointments
- Update shipments within the system with accurate appointment times, reference numbers, and facility contact details
- Collaborate directly with internal and external partners to resolve scheduling issues and prevent delays
Basic Qualifications
- High school diploma or GED equivalent
- Entry Level, 0-1 years of customer service experience
- Strong computer skills
- Clear and professional oral and written communication skills, including email etiquette
- Detail oriented with a strong focus on accuracy
- Able to work overtime if needed
Preferred Qualifications
- Customer service experience within an office environment
- Knowledge of the freight industry
- Proficiency with Google Workspace or Microsoft Office Suite
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight.
Equal opportunity and legal notices
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
Eeoc
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
From Uber Freight's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Customer Support Specialist (Transportation) role at Uber Freight, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Customer Support Specialist (Transportation) role at Uber Freight?
The Customer Support Specialist (Transportation) posting at Uber Freight states compensation of $17 – $19 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Uber Freight's official career site.
Where is the Customer Support Specialist (Transportation) job at Uber Freight located?
This Customer Support Specialist (Transportation) position at Uber Freight is located in Rogers, AR (On-site). Always check Uber Freight's application page for specific state eligibility or relocation policies.
What qualifications are required for Customer Support Specialist (Transportation) at Uber Freight?
For the Customer Support Specialist (Transportation) role, Uber Freight highlights a high school diploma or equivalent; experience with freight scheduling, dock appointment scheduling, shipment systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Customer Support Specialist (Transportation) position at Uber Freight?
This listing links directly to Uber Freight's Greenhouse application page. You can apply directly on Uber Freight's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.