Data Center Technician I (On-site in Chandler, AZ)

About the Role

Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence.

What You'll Do

• Hardware Deployment & Maintenance:
• Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components
• Troubleshoot, repair, and replace defective equipment with minimal supervision
• Help manage onsite inventory of hard drives, cables, rails and other spare parts
• RMA defective components
• Setup, test and activate new equipment via the Linux command line
• Data Center Operations:
• Work as Backblaze's physical presence in Data Center Operations
• On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can't be handled remotely
• Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday)
• Shifts may include evening and/or overnight shifts
• Help with shipping and receiving including moving, packing, and/or unpacking equipment
• Follow and improve data center best practices and documentation
• Maintain a clean and well-organized work environment
• Help with projects to install new systems and services as time allows
• Project Management:
• Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up.
• Full-service execution of new system implementations (from equipment inception to production).
• Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality.
• Identify opportunities for automation and process efficiency.
• Incident response
• Respond to and resolve data center infrastructure incidents and Jira tickets.
• Troubleshoot and escalate hardware, power, and network issues as needed.
• Participate in on-call rotation when needed for incident response.
• What we value:
• A proactive mindset with a can-do attitude.
• Someone who steps up, supports teammates, and shares knowledge freely.
• Curiosity, reliability, and a desire to grow technically within the team.

Required Qualifications

• 2+ years of experience in data center or server infrastructure roles.
• Hands-on knowledge of server hardware and deployments
• Proficient with structured cabling, fiber optics, and patch panel management.
• Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills

Backblaze Perks

• Healthcare for family, including dental and vision
• Competitive compensation and 401K
• RSU grants for full-time employees
• ESPP program
• Flexible vacation policy
• Maternity & paternity leave
• MacBook Pro to use for work, plus a generous stipend to personalize your workstation
• Childcare bonus (human children only)
• Fertility treatment and support
• Learning & development program
• Commuter benefits
• Culture that supports a healthy work-life balance

Location Requirement

• This position is based onsite in Chandler, Arizona and requires regular in-person attendance.
• Candidates must currently reside within a reasonable commuting distance of the office.
• Relocation assistance is not available for this position.

Pay and benefits

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.

The expected salary range for this role is $62,000 - $72,000.

At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.