Dyopath

Direct Greenhouse career site

Desktop Support Analyst I

Pay: $23 per hour
Location: Athens, GA
Listed: Today

Join Dyopath as a Desktop Support Analyst I

Are you energized by solving technical puzzles and helping people stay connected and productive?

DYOPATH is looking for a Desktop Support Analyst I who thrives on teamwork, curiosity, and delivering exceptional support.

Benefits

Medical, Dental, and Vision coverage
Life insurance
401(k) with company match
"You Pick a Day" paid holiday
FSA and HSA options
Pet insurance
Additional benefits available
Full details available at dyopath.com/careers

Role Overview

Location: On-site (Athens, GA)
Schedule: 1st Shift; Monday through Friday
Pay Rate: $23/hour

Your Mission as a Desktop Support Analyst I

Provide technical and end-user support for desktops, laptops, printers, scanners, and peripherals
Provide remote and on-site desktop support, troubleshooting hardware, software, application, and peripheral issues via phone, chat, or in person
Install, deploy, and maintain company systems and applications
Track and resolve incidents using internal ticketing systems while meeting SLAs
Perform software updates, including Microsoft security patches and antivirus signatures
Document processes and create knowledge base articles
Act as a liaison with third-party vendors and technicians
Order parts for hardware maintenance and repairs
Participate in special projects and continuous improvement initiatives

What You Bring to the Team

Education & Certifications

Bachelor's degree in Computer Science, IT, or a related field

OR

4 years of equivalent work experience
A+ Certification required

Experience & Skills

Intermediate desktop support and troubleshooting skills for hardware, software, and peripheral issues
Familiarity with Microsoft 365 (O365), Windows environments, and SharePoint
Strong written and verbal communication skills
Detail-oriented with a strong customer service focus
Ability to prioritize tasks effectively
Ability to work collaboratively in a team environment

Other Requirements

Valid driver's license with acceptable driving record
Ability to pass a background check prior to hire

Why This Role Matters

As a Desktop Support Analyst I, you will play a critical role in maintaining smooth IT operations and enabling users to perform effectively. You will collaborate with a dedicated team, expand your technical skills, and contribute to continuous service improvement.

If you enjoy troubleshooting technical challenges, providing excellent end-user support, and working in a team-focused environment, DYOPATH encourages you to apply for the Desktop Support Analyst I position.

Why You'll Love Working Here

Purpose with Passion - Join a company whose L.O.V.E. philosophy (Living Our Values Every Day) transforms everyday work into meaningful impact
Growth & Development - Access certifications, training, and clear career paths
Award-Winning Culture - Known for delivering outstanding IT services internally and externally
Collaborative Environment - Work in a respectful, team-oriented setting where achievements are recognized

Equal opportunity and legal notices

DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Read the original posting

From Dyopath's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Desktop Support Analyst I role at Dyopath?

The Desktop Support Analyst I posting at Dyopath states compensation of $23 per hour. Final pay may depend on location, experience, and interview evaluation on Dyopath's official career site.

Where is the Desktop Support Analyst I job at Dyopath located?

This Desktop Support Analyst I position at Dyopath is located in Athens, GA. Always check Dyopath's application page for specific state eligibility or relocation policies.

How do I apply for the Desktop Support Analyst I position at Dyopath?

This listing links directly to Dyopath's Greenhouse application page. You can apply directly on Dyopath's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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