Digital Communications Associate

About the role

The Manhattan Borough President’s Office seeks a creative, hands-on Digital Communications Associate to help communicate the Borough President’s work and connect Manhattanites with the office. The position will create engaging social media content, produce videos and graphics, maintain the office’s website, and help expand its online audience.

Reporting to the Director of Communications, the Digital Communications Associate will work collaboratively with the communications team to develop and execute a digital strategy that supports the Borough President’s priorities. The ideal candidate can take a project from concept to publication, translate policy and government initiatives into accessible content, and respond quickly to emerging opportunities. Strong video production and editing skills, along with demonstrated graphic design experience, are essential.

Responsibilities

• Work with the Director of Communications and the communications team to develop and execute the office’s digital strategy.
• Draft, create, and publish content for the Borough President’s social media accounts.
• Identify opportunities for compelling video content and manage production from concept through completion, including scripting, shooting, editing, captioning, and formatting for different platforms.
• Design and produce social media graphics, event flyers, and other digital materials that maintain a consistent visual identity across the office’s communications.
• Attend events and accompany the Borough President as needed to capture timely photo and video content.
• Maintain and update the office’s website, keeping information accurate, accessible, and current, and coordinate with technical support on improvements and new features.
• Collaborate with colleagues across the office to communicate policy initiatives, public events, constituent resources, and other priorities.
• Coordinate with other elected officials, organizations, and external partners to amplify shared initiatives and expand the reach of the office’s content.
• Monitor engagement and regularly review analytics to improve content, grow audiences, and inform digital strategy.
• Stay current on social media trends and tools, identifying opportunities to strengthen the office’s digital communications.
• Other responsibilities and projects as assigned.

Qualifications & Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.