Director of Operations - Opening Team!
- Location
- Paramus, NJ · On-site
- Job type
- Full-time
- Level
- Director
- Listed
- 31 days ago
Skills & highlights for this role
- multi-unit venue operations
- beverage program management
- guest experience management
- financial performance management
Also useful
- full-service restaurant operations
- entertainment venue operations
- event operations
Overview
The Level99 team is seeking a Director of Operations for our upcoming opening in Paramus, NJ who will be responsible for ensuring a best-in-class customer experience for nearly 300,000 guests per year by managing daily operations of both our full-service bar and entertainment venue which combined span over 40,000 square feet. The Director of Operations will lead a team of 100+ associates and deliver exceptional financial results via their commitment to detail and ability to work across all levels of the Level99 organization.
A successful candidate will not only be a strategic business leader, but will also dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out.
The Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across beverage program, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level.
Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results.
A Level99 Director of Operations has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though they are the Owner and Operator of their venue.
Who We Are
Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1-4 minutes and is built for 2-6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.
Alongside the games, Level99 offers a full-service bar and award-winning restaurant - featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering.
Level99 Paramus - Garden State Plaza, NJ - coming soon!
From Level99 Entertainment's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Director of Operations - Opening Team! role at Level99 Entertainment, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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Common questions
Where is the Director of Operations - Opening Team! job at Level99 Entertainment located?
This Director of Operations - Opening Team! position at Level99 Entertainment is located in Paramus, NJ (On-site). Always check Level99 Entertainment's application page for specific state eligibility or relocation policies.
What qualifications are required for Director of Operations - Opening Team! at Level99 Entertainment?
For the Director of Operations - Opening Team! role, Level99 Entertainment highlights experience with multi-unit venue operations, beverage program management, guest experience management, financial performance management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Director of Operations - Opening Team! position at Level99 Entertainment?
This listing links directly to Level99 Entertainment's Lever application page. You can apply directly on Level99 Entertainment's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.