Dispatcher
- Pay
- $17 – $20 per hour
- Location
- Tip Top- Charlotte, NC · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 18 days ago
Skills & highlights for this role
- Dispatching or scheduling experience
- Clear professional written and verbal communication
- Strong multitasking and organization
- Time management
- Calm, solution-focused under pressure
Also useful
- Garage door industry experience
- ServiceTitan or similar scheduling software
- Route optimization
Now Hiring: Dispatcher
Tip Top Garage Doors | Charlotte, NCPay: $17-$20 per hour (DOE)
Are you a strong communicator who thrives in a fast-paced environment and loves keeping teams organized and running efficiently? Tip Top Garage Doors is looking for a dependable, detail-oriented Dispatcher to serve as the heartbeat of our daily operations.
In this role, you'll coordinate schedules, support our field technicians, and help deliver a smooth, professional experience for our customers. If you enjoy problem-solving, multitasking, and being the go-to person who keeps everything on track, this could be the perfect fit.
What You'll Do
- Schedule and dispatch service and repair calls based on technician location, availability, and skillset
- Monitor and adjust schedules in real time to respond to changes, emergencies, and customer needs
- Communicate clearly and professionally with technicians, customers, and management throughout the day
- Review daily jobs to ensure correct skill levels, parts, notes, and payment details are in place
- Optimize routes to reduce drive time, improve efficiency, and minimize callbacks
- Serve as a primary point of contact for customers-answering questions and setting clear expectations
- Accurately document customer interactions and ensure proper follow-up
- Handle inbound calls and route them appropriately
- Support the office and operations team with additional administrative tasks as needed
What We're Looking For
- High school diploma or equivalent
- 1-3 years of dispatching, scheduling, or service coordination experience
- Garage door industry experience preferred
- Familiarity with ServiceTitan or similar scheduling software is highly desirable
- Strong multitasking, organization, and time-management skills
- Clear, professional written and verbal communication
- Calm, solution-focused mindset under pressure
- Team-oriented attitude with a willingness to jump in and help where needed
- Comfortable using computers and learning new systems quickly
What We Offer
- Competitive hourly pay: $17-$20/hr (DOE)
- Comprehensive benefits package, including:
- Health, Dental & Vision Insurance
- Paid Time Off & Paid Holidays
- 401(k) with company match
- Employee discounts & referral bonuses
- Ongoing training and development
- A supportive, team-first culture with opportunities for growth into senior or leadership roles
If you're ready to join a dependable, growing garage door company where your work truly matters, Tip Top Garage Doors would love to hear from you.
Apply today and help keep our operations-and our customers-moving forward.:
- All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
- *This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
Pay Range $17—$20 USD
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
Equal opportunity and legal notices
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
From Guild Garage Group's careers page, first listed on Rolev.ai on October 22, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Dispatcher role at Guild Garage Group, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Dispatcher role at Guild Garage Group?
The Dispatcher posting at Guild Garage Group states compensation of $17 – $20 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Guild Garage Group's official career site.
Where is the Dispatcher job at Guild Garage Group located?
This Dispatcher position at Guild Garage Group is located in Tip Top- Charlotte, NC (On-site). Always check Guild Garage Group's application page for specific state eligibility or relocation policies.
What qualifications are required for Dispatcher at Guild Garage Group?
For the Dispatcher role, Guild Garage Group highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with Dispatching or scheduling experience, Clear professional written and verbal communication, Strong multitasking and organization, Time management, Calm, solution-focused under pressure. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Dispatcher position at Guild Garage Group?
This listing links directly to Guild Garage Group's Greenhouse application page. You can apply directly on Guild Garage Group's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.