Engagement Manager

The role

Raydar is recruiting for this role on behalf of our client. Drive finance software deployments for customers from scoping through launch, working closely with finance executives. The role blends consulting, hands-on system configuration and accounting know-how, with ownership of both pre-sale and post-sale work. It suits someone who enjoys building processes from scratch in a fast-moving environment.

What you'll do

• Manage customer engagements from start to finish, working directly with finance executives and teams to roll out accounting software.
• Map how a customer's finance workflows operate and configure the software to fit their needs.
• Handle pre-sale and post-sale work for accounting products covering the general ledger, payables, receivables, payroll and payments.
• Explain detailed accounting and technical topics to customers clearly and effectively.
• Take ownership and build new processes where none exist, moving quickly in a fast-paced setting.

What we're looking for

• 3 to 5 years of experience implementing or managing customer accounts for accounting or finance software.
• Experience implementing ERP or accounting software, whether at a software startup or within a major accounting firm's finance transformation practice.
• Working familiarity with the monthly bookkeeping and period-end cycle, covering the ledger, account reconciliations, payables and receivables.
• Skill in explaining intricate subject matter to executives on the finance side.
• Builder mindset and comfort working at pace with limited structure.
• Willingness to work on-site in New York City 4 to 5 days per week.
• Accounting or finance degree.

Bonus points

• CPA certification.

Compensation and benefits

• Base salary: $160K - $200K
• Equity
• Health, dental and vision coverage
• Paid parental leave
• Retirement plan
• Flexible time off
• Paid holidays

Location and work model

• New York, NY, United States
• On-site, 4-5 days in-office per week
• Full-time