Engagement Manager

The Impact You Will Have

• Own the engagement's commercial health: Partner with project management to monitor budget, margin and forecast, and make the commercial calls when an engagement drifts from plan.
• Be the client's trusted counterpart: Serve as a trusted advisor to client executives and sponsors, lead steering committees, and keep stakeholders aligned on goals and priorities.
• Manage scope and change: Own changes to scope, budget and timeline. Shape change requests with technical leadership and Sales, and agree to them with the client before new work begins.
• Set engagements up for success: Partner with Sales and Solutions Architects as engagements are scoped, know the SOW inside out, and lead a smooth transition into delivery with clear success criteria.
• Partner with technical leadership: Work alongside our technical leaders to turn client business goals into data and AI solutions that deliver value.
• Prove the value and close well: Define, track and report the business outcomes each engagement delivers, and lead a strong close-out with a clear handover and measurable results.
• Grow the relationship: Identify new use cases and follow-on opportunities, and partner with the Client Principal and Sales to grow client relationships.

Required Experience

• 6+ years in client-facing consulting or professional services, with 3+ years leading engagements as an engagement manager, delivery lead or senior manager.
• Experience leading engagements valued at $250K - $2M.
• Experience managing engagement financials: margin, burn, forecast and change orders.
• Strong executive stakeholder management, including running steering committees with VP and C-level sponsors.
• Data and AI domain knowledge, with experience helping customers realize business value from data and AI through to production, and fluency in lakehouse, data engineering, governance and BI.
• A track record of turning delivered work into follow-on business
• Comfortable working alongside a Project Manager and stepping into the PM role when an engagement calls for it.
• Clear, concise communication, written and spoken, with technical and business audiences.

Preferred Experience

• Experience at a Databricks partner, data consultancy or data platform vendor's services team, or working directly with Databricks field teams.
• Engagements in financial services or healthcare.
• Databricks certification or hands-on exposure to Unity Catalog, migration or lakehouse programs.
• Growth-stage company background, building a services practice or process where none existed.
• Familiarity with PSA and delivery tooling such as Ruddr, Jira, Asana or Notion.
• Comfort with ambiguity: you stay calm and resourceful when an engagement changes under you.

Education

• Bachelor's degree in Business, Information Technology, Engineering or a related field is preferred.

Location & Travel: US-based, remote. Up to 25% travel to client sites.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.