Field Application Engineer

About the role

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Nidec is the world's leading manufacturer of electric motors, drives, and controls, powering nearly everything that spins and moves, from smartphones and household appliances to electric vehicles, factories, data centers, aircraft, and critical infrastructure.

Founded in 1973 and headquartered in Kyoto, Japan, Nidec operates more than 300 group companies across 40+ countries, with over 100,000 employees worldwide. Rooted in Japanese craftsmanship and continuous improvement, we combine global capability with local expertise to solve complex challenges and keep the world moving.

About the role

Nidec America Corporation is seeking a technically minded and customer-focused Field Applications Engineer to support customers, sales teams, and channel partners across an assigned territory.

In this role, you will serve as a technical resource for a defined product portfolio, providing application support, product expertise, customer training, and sales support throughout the customer lifecycle. You will work closely with customers, manufacturers, and internal teams to identify solutions, develop proposals, support strategic accounts, and help drive business growth.

This position is ideal for an engineer who enjoys combining technical knowledge with customer interaction and business acumen.

What You'll Do

Technical Product Support

• Provide technical support for assigned products and technologies across a defined territory.
• Assist customers with product selection, application questions, installation considerations, and troubleshooting activities.
• Support both internal and external customers through phone, email, virtual meetings, and on-site visits.
• Develop deep expertise in assigned products, applications, and market segments.

Sales & Account Support

• Partner with sales teams to support strategic customer accounts and business development efforts.
• Prepare proposals, quotations, and pricing recommendations in alignment with company guidelines.
• Participate in customer visits, technical presentations, and product demonstrations.
• Support sales efforts through product training, technical consultation, and application recommendations.
• Assist in achieving territory and product-line sales objectives.

Product & Vendor Management

• Develop and maintain strong relationships with manufacturers and product-line partners.
• Stay current on product enhancements, competitive offerings, and market trends.
• Attend product training programs and manufacturer events.
• Communicate product updates and market information to sales and customer teams.

Training & Customer Engagement

• Support technical seminars, customer training programs, and product-related events.
• Assist with educational programs that improve customer understanding and adoption of products.
• Serve as a trusted technical resource for customers and internal teams.

Cross-Functional Collaboration

• Work closely with Customer Service, Sales, Marketing, and Product Management teams to support customer requirements.
• Support marketing initiatives and product-launch activities.
• Contribute to continuous improvement efforts related to product support and customer experience.

Required Qualifications

• Bachelor's degree in Engineering.
• 0-3 years of engineering, applications engineering, technical sales support, or related experience.
• Strong analytical and problem-solving skills.
• Strong verbal, written, and interpersonal communication skills.
• Ability to explain technical concepts to both technical and non-technical audiences.
• Customer-focused mindset and willingness to learn.
• Ability to travel within assigned territory as business needs require.

Preferred Qualifications

• Experience supporting industrial, automation, motion control, drive, motor, or power transmission products.
• Exposure to customer-facing engineering, technical sales, or applications support activities.
• Knowledge of electrical or mechanical systems and industrial applications.
• Experience working with manufacturers, distributors, or industrial customers.

What Will Make You Successful

• Strong technical curiosity and willingness to learn new products.
• Ability to build trusted relationships with customers and partners.
• Effective communication and presentation skills.
• Strong organizational and time-management abilities.
• Self-motivation and a proactive problem-solving approach.
• Ability to balance technical responsibilities with customer and business needs.