Field Service Engineer
- Location
- Remote (US)
- Listed
- 2 days ago
About the role
- Support active customer sites with the objective to achieve the highest level of system availability and stability as possible.
- Occasionally perform commissioning and testing of all hardware and software aspects of the AutoStore system prior to handover to the customer.
- When a customer support event occurs, this role supports through troubleshooting and resolution of issue(s) both remotely through our ticketing system and on-site at the customer's location.
- Create detailed documentation to inform internal and external contacts of best practices, standard operating procedures, and issue-resolution techniques.
- Provide initial and as-needed training for customer end users and maintenance personnel on the AutoStore and any Kardex-supplied subsystems.
- Occasionally support the customer during the ramp-up period of a project.
- This role may require working outside standard business hours, including late nights or weekends, to accommodate customer needs and ensure system availability.
- Travel to project sites, sometimes for about a week in one trip. Total travel estimate is 30-40%
- Your tasks
- Your profile
From Kardex's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Field Service Engineer job at Kardex located?
Yes, this Field Service Engineer opening at Kardex is listed as Remote (US). Always check Kardex's application page for specific state eligibility or relocation policies.
How do I apply for the Field Service Engineer position at Kardex?
This listing links directly to Kardex's Workday application page. You can apply directly on Kardex's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.