Field Service Engineer - Florida Panhandle

Position Overview

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

Key Responsibilities

• *Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
• *Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
• *Coordinates with technical support to resolve maintenance or operational issues.
• *Assists in developing Methods of Procedures (MOPs).
• *Reports to a supervisor for any unusual issues or developments.
• *Trains periodically at company headquarters on testing equipment and rebuilding systems.
• *Completes Field Service Reports promptly and provides proactive recommendations to clients.
• *Candidate will be based from home.

Qualifications

• *Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
• *Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
• *Proficient with hand tools and test equipment for maintenance and repairs.
• *Strong verbal, written communication, and customer service skills.
• *Ability to work independently with resourcefulness and initiative.
• *Knowledge of equipment manufacturers' specifications.
• *Physically capable of bending and lifting up to 100 lbs as required.
• *Willingness to work nights, weekends, and be on-call when needed.
• *Basic knowledge of computer hardware and software.
• *Prior experience with third-party UPS service providers is a plus.
• *OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• *A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
• *Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
• *Must have a clean driving record.
• *Primarily regional travel within the Panhandle area; occasional national travel may be required (not including emergencies).

Eola

Power provides company-paid OSHA 30, NFPA 70E, and CPR certifications, along with access to one of the industry's largest UPS parts inventories, including obsolete and discontinued components.

Location Preference: Candidate is preferred to live in Tallahassee, FL or Pensacola, FL

Benefits

*Competitive salary with full benefits package

• *Paid Time Off (PTO)
• *401(k) with company matching
• *Gas card and vehicle allowance

• *Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)
• *Growth Opportunities
• *Training & Development
• This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.
• If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.