Field Service Technician

The Role

The Level 1 Field Technician will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and control panel troubleshooting at customer sites. Product specific training will be provided. Will interact with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.

Core Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily after sufficient training provided.

• Evaluate, repair, and conduct hydraulic, mechanical, and electrical testing of submersible wastewater pumps
• Basic troubleshooting of electrical control panels
• Basic understanding of schematics and wiring diagrams
• Assist with start-ups and emergency call-outs
• Operating and maintaining a service truck with crane and out-riggers
• Operating industrial equipment in a shop environment such as forklift, overhead cranes, etc.
• Working with various company provided hand and power tools
• Accurate record keeping inside Xylem’s work order management system
• Create and maintain a safe and organized working environment and culture within the organization and following protocols at customer locations
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed

Travel Requirements

• Daily local travel required
• Up to 50% overnight stays, depending on location

Prehire requirements to operate company vehicle

• Driver Application for Employment
• Motor Vehicle Report (MVR)
• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• FMCSA Certificate of Awareness
• Driver Certificate of Violations
• Driver Statement of On Duty Hours – if applicable
• Road Test
• Copy of Driver’s License
• Copy of Medical Certificate

Education Requirements

• HS diploma or equivalent

Experience Requirements

- 0 to 2 years of technical work experience, 1 year preferred

Skill Requirements

• Electrically and mechanically inclined
• Demonstrates critical thinking and troubleshooting ability
• Comprehend technical information and communicate it clearly
• Experience with Microsoft Office and smart devices

Day in the Life

In this role, the working environment is frequently outdoors at customer locations or in an industrial shop setting where use of PPE is required. May also include exposure to various environmental factors, hazardous materials, including sewage, and loud noises. The physical demands may include but not limited to driving, standing, possible exposure to heights and lifting up to 50 lbs, In addition, this role may require overtime and travel.

Salary

The estimated salary range for this position is $32.19 to $42.02. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, retirement savings with company contribution, paid time off, paid parental leave and tuition reimbursement.

Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.