Field Technician

Field Network Technician

Boingo simplifies complex wireless challenges to connect people, businesses, and things. For 25 Years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there.

Boingo has a healthy pipeline of projects, and a track record of developing staff to the next level. That combination makes this a strategic career move for you! As our Network Technician, you'll join a team dedicated to building and supporting high caliber wireless network services in military housing. In this role, you will be able to grow in your network support and engineering capabilities, as you diagnose, maintain, upgrade and repair a variety of networked products. Your technical and interpersonal skills are key as you will be the Boingo representative with clients, including base CO's!

Responsibilities

• Diagnose, repair, and provide technical support with Wireless Access Points, Enterprise Switches, structured cabling, fiber optic cabling, and network hardware in MDU environments
• Perform network maintenance to alleviate system outages including distribution systems and hardware
• Install and repair fiber distribution infrastructure
• Provide quality service and customer support during field visits or dispatches
• Participate in the installation and activation of building infrastructure including wiring systems, fiber optics, data and video electronics
• Problem-solve with end-users and support the organization's mission to deliver exceptional customer service

Requirements

• At least 2 years of recent field experience in the installation of structured cabling (Fiber, Cat 5, Cat 6) as well as the network equipment that attaches to structured cabling in commercial setting - pulling, running, testing, terminating
• Experience installing and supporting network equipment such as: VOIP, WAPs, cameras, CATV, Security Systems, IP Surveillance, card access, speakers, stereo, amenity systems, energy management systems, network servers, routers, switches, racks, or digital streaming media
• Able to work outdoors in all weather conditions. Weekend and night work will occasionally be required
• Able to lift 40 lbs. occasionally.
• Experience in both mechanical and fusion splicing, a plus.

Meet Boingo - named among the Best Places to Work!

• Boingo Wireless simplifies complex wireless challenges to connect people, businesses, and things.
• Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually.
• From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love.

• Our team is creative, collaborative, and on the leading edge of technology.
• There is no doubt the "secret sauce" to Boingo's success is our incredible team and culture.
• We take pride in having fun and building awesome products.

• We offer a generous benefits package including health, dental, vision, 401(k) match, annual bonus plan, unlimited vacation, paid parental leave, tuition reimbursement, and more - it's no wonder we've been named among the Best Places to Work year after year!
• #LI-Hybrid