Financial Aid Counselor

About the role

St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, invites applications for a Financial Aid Counselor to make a meaningful impact on students' educational journeys. In this role, you'll help students and families navigate the financial aid process, provide personalized guidance, and support access to higher education through the awarding of financial aid. You'll also play an important role in ensuring compliance with federal, state, and institutional policies and regulations.

This is an on-site position that requires regular attendance on campus.

Specific responsibilities

• Counsel prospective and continuing students and their families on financial aid eligibility and the application process, including available aid programs, educational costs, financing options, and outside scholarship opportunities.
• Review FAFSA applications and supporting documentation, including tax forms and schedules, to verify accuracy, identify conflicting information, interpret applicable federal regulations, and resolve discrepancies in accordance with established guidelines.
• Determine eligibility for and award federal, state, and institutional financial aid to undergraduate and graduate students in compliance with applicable policies and regulations.
• Administer federal, state, and private financial aid and scholarship programs, including loans, grants, Federal Work-Study, and state aid. Ensure timely and accurate disbursement of funds, certify loans, submit state aid vouchers, and reconcile accounts with federal and state agencies in accordance with applicable requirements.
• Represent the college at on- and off-campus financial aid events by developing informational materials, preparing presentations, and presenting to students, families, and other audiences.

Required Minimum Qualifications

• Bachelor's degree preferred in a related field.
• Minimum of 1 year of financial aid experience required.
• Banner database experience is a plus.
• Knowledge of federal, state, and institutional policies and regulations is preferred.
• Ability to work efficiently in a fast-paced environment while multitasking and meeting deadlines.
• Strong interpersonal, communication, and customer service skills, including conflict resolution.
• Proficiency in basic math and computer applications (Microsoft Office, Google Apps, Workday), with the ability to learn new systems.
• Strong organizational, prioritization, and project management skills, including planning events and programs through completion.
• Sound judgment and timely decision-making.
• Ability to lead by example and serve as a positive role model.
• Experience delivering presentations to large groups.

Benefits package

The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time off and tuition waiver.

Application instructions

• Applications received by November 6, 2026 will be given full consideration.
• However, applications will continue to be accepted until the position has been filled.
• Please submit a cover letter and resume with your application.

St. Norbert College (SNC), a Catholic, Norbertine and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students.

• We seek those who will embrace our mission and commitment to building a vibrant, inclusive, and spiritually engaged community.
• Exempt

Scheduled Weekly Hours: 40

The duties and responsibilities listed in this job description are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.