Flight Coordinator/Dispatch

About the role

The Part-Time Flight Coordinator/Dispatch Support role will assist Aery Aviation’s flight operations and charter coordination team during high-volume operational periods. This position supports day-to-day dispatch activities, flight following, reporting, and administrative operational tasks while helping maintain operational efficiency and exceptional customer service. The ideal candidate is detail-oriented, organized, proactive, and is capable of thriving in a fast-paced aviation environment.

This is a part-time position averaging approximately 20 hours per week, with scheduling flexibility based on operational needs.

What You Will Be Doing

Customer Interaction and Service Excellence

• Operational Support: Assist the dispatch and charter coordination team with inbound customer and passenger communications during peak operational periods.
• Customer Service: Provide professional and timely communication to clients, crews, and vendors while maintaining Aery Aviation’s commitment to exceptional service.
• Administrative Assistance: Support dispatchers with follow-up communications, trip confirmations, document organization, and operational coordination tasks.

Flight Coordination and Operational Efficiency

• Flight Following: Assist with active flight monitoring, status tracking, and operational updates to ensure smooth trip execution.
• Operational Support: Help coordinate flight logistics including fuel requests, hotel accommodations, catering, permits, and ground handling arrangements as directed by the operations team.
• Reporting & Documentation: Assist with operational reporting, trip reconciliation, record keeping, and administrative backlog tasks to help maintain organized and compliant operations.
• Compliance Awareness: Support dispatch operations in accordance with FAR 135 regulations and Aery Aviation SOPs under the direction of the OCC leadership team.

Dispatch and Administrative Support

• High-Volume Coverage: Provide additional dispatch support coverage during busy operational periods, schedule disruptions, weather events, and increased trip activity.
• Data Entry & Systems Management: Assist with updating and maintaining operational systems including FOS/NT, scheduling platforms, and internal reporting tools.
• Team Assistance: Support the primary dispatch team with general operational tasks, coordination efforts, and office support responsibilities as needed.

Vendor and Operational Coordination

• Vendor Communication: Coordinate with vendors for trip support services including fuel, hotels, catering, transportation, and ground handling.
• Invoice & Documentation Assistance: Help organize vendor invoices, receipts, and operational records for management review and processing.

Company Representation and Team Support

• Professionalism: Maintain a positive and professional attitude while supporting internal departments, flight crews, and external partners.
• Operational Teamwork: Contribute to a collaborative operations environment focused on efficiency, safety, and customer satisfaction.

You Must Have

• Previous dispatch, EMS, aviation, or operations experience preferred.
• Strong organizational and communication skills.
• Ability to multi-task in a fast-paced operational environment.
• Flexible availability to assist during peak operational periods, including occasional evenings, weekends, or holidays as needed.
• Reliable transportation.
• Experience with FOS/NT or relevant scheduling and dispatching software preferred.
• Aviation dispatch license or pilot’s license preferred but not required.
• Knowledge of FARs related to Part 91 or Part 135 operations preferred. Ability to work from the corporate flight operations office and remotely when operationally necessary.
• Aery Aviation job descriptions are meant as summarizations only. They do not necessarily reflect all duties and responsibilities of a position.

If this opportunity excites you, come join our team! For Aery Aviation, the question isn’t: “Can we?” When others are limited in the common approach, Aery Aviation jumps into higher gear asking, “How can we do this?” and then proceeds into problem-solving for customers. This is what customers appreciate most about Aery Aviation - avid tenacity. It’s not cookie cutter production that Aery Aviation is cultivating; it is projects that inspire the Aery Aviation work-family to come together and brainstorm, excited to come to work every day because there is always something inventive and interesting to work on.

Our Benefits

We offer the right candidate the chance to join a forward-thinking organization, supported by a competitive compensation and benefits package.