Front Desk Agent @ Bandon Dunes Golf Resort

Are you ready to make every guest's experience unforgettable?

At Bandon Dunes Golf Resort, we believe in delivering world-class hospitality, where every detail counts and every interaction is an opportunity to exceed expectations. We don’t just offer world-class golf-we provide an experience that keeps our guests returning. You’ll be the first and last impression that makes their stay unforgettable.

What You’ll Do

• Be the friendly face that welcomes guests, handles check-ins, and makes checkouts smooth and hassle-free.
• Know the resort inside and out-help guests with questions, dinner reservations, and even the best spots to watch the sunset.
• Juggle it all: answer phones, take golf and hotel reservations, assist with billing questions, and work with service providers like massage therapists and shuttle drivers.
• Keep your cool under pressure-solving problems and easily handling multiple tasks.
• Promote resort amenities because the more guests experience, the better their stay.

What You Bring to the Team

• Prior experience in customer service is highly valued.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems, handle multiple duties under pressure with minimal supervision, and work flexible hours, including nights and weekends.
• Maintain a positive attitude, a professional manner, and an impeccable appearance in all situations.
• Applicants must successfully pass a background check as a condition of employment.
• Preferably possess a working knowledge of Visual One.

What You'll Need

• Flexibility to work varying hours, including weekends and holidays.
• The ability to stand, walk, lift, and carry up to 30 lbs occasionally.
• We provide all the tools you need.

Note to Applicants

• This is a year-round role that requires a flexible schedule, including weekend and holiday availability. Our resort operates seven days a week, with Sundays being the busiest day.

Perks and Benefits for Full Time Employees

• Comprehensive Benefits Package: Enjoy a well-rounded benefits package that covers your health, wellness, and financial future.
• Paid Time Off: Take the time you need to relax and recharge with our PTO plan.
• Free Golf Privileges: Tee off at some of the most iconic courses in the world with complimentary golf access.
• Quarterly Incentives: When our team meets resort-wide performance goals, we get rewarded.
• Complimentary Lunch: Stay energized with a complimentary lunch in our Staff Cafe during your shift.
• Resort Discounts: Save on dining and merchandise throughout the resort.
• Supportive Work Environment: Be part of a team that supports your growth and success, with opportunities to thrive in a collaborative atmosphere.
• Career Growth: Take advantage of continuous training and development opportunities to advance your career.

• Ready to be a part of our exceptional team at Bandon Dunes Golf Resort? Apply now and join us in creating unforgettable experiences for our guests!
• #bandondunes