Front Desk Volunteer

About the role

Volunteer - Front Desk Assistant

Make a Difference While Staying Connected

Are you retired or looking for a meaningful way to spend a few hours each week? Otterbein SeniorLife Marblehead is seeking friendly and dependable volunteers to assist at our front desk. This is a wonderful opportunity to stay active, meet new people, and support our residents, families, visitors, and staff in a welcoming senior living community.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner
• Greet residents, visitors, family members, and vendors
• Collect, sort, and distribute incoming mail and packages
• Assist with light administrative tasks such as filing, copying, and organizing paperwork
• Help maintain the reception area and ensure a welcoming environment
• Provide general information and assistance to visitors
• Support various departments with occasional clerical projects

Qualifications

• Friendly, positive, and professional demeanor
• Comfortable answering phones and interacting with the public
• Strong communication and customer service skills
• Ability to maintain confidentiality
• Basic organizational skills
• Reliable and dependable attendance

Why Volunteer with Us?

• Stay engaged and connected with your community
• Build meaningful relationships with residents and team members
• Share your experience and talents in a rewarding environment
• Flexible scheduling options available
• Gain a sense of purpose while making a positive impact on the lives of older adults

Ideal For

• Retirees looking to stay active and involved
• Individuals seeking volunteer experience in a healthcare or senior living setting
• Community members who enjoy helping others and meeting new people
• Anyone looking to give back while filling some free time with meaningful work

Additional information

If you have a welcoming smile, enjoy helping others, and would like to make a difference, we would love to hear from you!