Front Desk Representative

About the role

Beloform Craft is seeking a professional and personable Front Desk Representative to join our Boston team.

As one of the first points of contact for visitors, clients, and team members, you will play an important role in creating a polished and welcoming experience. This position is ideal for someone who communicates confidently, stays organized, enjoys helping others, and takes pride in maintaining a professional environment.

You will work closely with different members of our team while developing valuable skills in communication, organization, customer relations, and day-to-day business operations.

Responsibilities

• Welcome visitors and clients in a friendly and professional manner.
• Serve as a primary point of contact for general inquiries.
• Answer and direct incoming calls to the appropriate team members.
• Assist with scheduling, appointments, and calendar coordination.
• Maintain an organized, professional, and welcoming front desk area.
• Receive and distribute correspondence, packages, and internal documents.
• Provide general administrative support to different departments when needed.
• Maintain accurate records and assist with basic data entry.
• Communicate clearly and professionally with clients and colleagues.
• Help support smooth day-to-day office operations.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Professional, friendly, and approachable attitude.
• Excellent organizational and time-management abilities.
• Ability to multitask and prioritize responsibilities effectively.
• Strong attention to detail.
• Dependable and punctual.
• Comfortable working independently and as part of a team.
• Willingness to learn and take on new responsibilities.
• Basic computer and administrative skills.
• Positive attitude and strong interpersonal skills.

Additional Information

• Competitive Salary: $39,000 - $43,000 per year.
• Growth Opportunities: Opportunities to develop professionally and take on greater responsibilities as the company grows.
• Professional Development: Build valuable communication, administrative, organizational, and client-service skills.
• Supportive Team Environment: Work alongside collaborative professionals in a welcoming workplace.
• Skill Development: Strengthen transferable skills that can support long-term career advancement.
• Career Advancement: Opportunities for internal growth based on performance, initiative, and professional development.
• Full-Time Position: Stable schedule and consistent professional environment.