Fulfillment Supervisor - 2nd Shift

Overview

The Fulfillment Supervisor leads a team of associates to achieve various goals, including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and a safe work environment. The Fulfillment Operations Supervisor works closely with upper management to ensure operational excellence and overall facility success.

What you will do

• Manage and lead a team of 10 -12 hourly associates in a fast-paced warehouse team environment
• Assist our client with the needs and demands of their products
• Ensure acceptable levels of performance in the assigned business unit by meeting or exceeding productivity standards and cost control management
• Ensure exceptional customer service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) for the assigned area of responsibility
• Achieve performance goals through KPI monitoring, promote LEAN principles, and be actively involved in process improvement projects
• Lead and maintain a clean, professional, and safe work environment while meeting or exceeding SCLS corporate safety goals
• Effectively communicate goals, expectations, areas for improvement, and successes to associates
• Coach, train, and mentor associates, allowing them the opportunity to grow and develop
• Conduct annual performance reviews

Our ideal candidate will have

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals
• Demonstrated success in problem-solving and decision-making to overcome obstacles and maximize opportunities
• Ability to thrive under pressure in a fast-paced environment while focusing on exceeding operational goals
• Strong organization and multitasking skills, agility, and ability to be cross-trained
• Tech-savvy with intermediate proficiency in Microsoft Office and WMS/OMS
• A high school diploma is required

It's not required, but it would be even better if you have…

• Bachelor's Degree
• Lean Six Sigma and continuous improvement training and experience
• Supply chain/logistics experience is a plus, but not required

#LI-MC1.

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability