Global Head of Partner Solutions Architecture

What you'll do

As a dynamic and experienced Global Lead of Partner SA, you will lead our growing team of talented SAs working closely with our Alliances & Channels team. This role will focus on building robust alliances with Independent Software Vendors (ISVs) such as Salesforce, Commercetools, and AWS, as well as Global System Integrators (GSIs) like Accenture and PWC, on top of other strategic regional partnerships. The ideal candidate will possess a blend of technical leadership and managerial prowess, driving the development and execution of strategic initiatives that foster collaboration and growth.

You will also build and lead a new technical industry function focused on Stripe's top priority industries.

Responsibilities

• Lead and develop a global team of Partner Solutions Architects (PSA) and Managers of PSAs, providing guidance on best practices for engaging with partners.
• Establish and lead a technical industry function for Stripe's top priority industries, defining the strategy, operating model, and talent needed to build deep industry expertise. Partner with sales, product, engineering, and industry go-to-market leaders to develop industry-specific solutions, reference architectures, and technical enablement that can scale across customer and partner engagements.
• Develop and execute strategic plans to enhance the capability of the PSA team in supporting ISV and SI partners.
• Collaborate with internal stakeholders, including sales, product, and engineering teams, to ensure alignment in partner strategies and initiatives.
• Manage relationships with key partner accounts, understanding their needs and translating them into action for the PSA team.
• Analyze market trends and partner feedback to identify opportunities for improvement and direct the team in addressing these areas.
• Foster a culture of continuous improvement, innovation, and knowledge sharing within the team.
• Develop and grow talent on a global scale across AMER, EMEA and APAC.
• Initiate and lead efforts to develop Centers of Excellence within partners, driving solutions-orientated go-to-market services, products and strategies with Stripe as a key pillar.

Requirements

• 15+ years of experience in technical presales/Solutions Architecture, including 10+ years in a presales leadership position. Ideal candidate will have experience in a similar role leading a Partner SAs org globally.
• At least 5 years experience building and developing teams across multiple regions.
• Strong understanding of cloud computing, APIs, software architecture, and integration technologies.
• Excellent leadership skills with the ability to inspire and develop high-performing teams.
• Exceptional interpersonal and communication skills, capable of liaising effectively with technical and non-technical stakeholders.
• Proven project management skills with the ability to lead multiple initiatives simultaneously.
• A results-oriented mindset with strong analytical and problem-solving skills.
• Experience in an environment that featured Billing, Payments, fraud solutions, or similar.