Global Partner Associate

About the role

As a Global Partner Associate, you will help strengthen and grow ServiceNow's partner ecosystem. You will support global partnerships to drive growth, competencies, sales, and strategy across an assigned practice. You will also build relationships with an existing portfolio of partners, manage and grow existing pipeline, develop new pipeline opportunities, and collaborate across ServiceNow to achieve shared business goals.

What you get to do in this role

• Drive ServiceNow's business and partnership with one of our key strategic partners focusing on few core workflows globally.
• Build and manage relationships with ServiceNow partners, working closely with the Global Partner Lead to drive growth, competencies, sales, and strategy across an assigned practice.
• Identify, develop, and prioritize partner opportunities to grow existing pipeline, build new pipeline, and support quarterly growth goals.
• Develop partner business plans, growth strategies, and roadmaps that align business goals, investments, and opportunities.
• Collaborate across ServiceNow teams to identify opportunities, address challenges, close the business and support partner success.
• Track partner progress against goals and performance metrics, identifying opportunities for growth and improvement.
• Conduct regular business reviews with partners to assess progress, align priorities, and identify next steps.
• Partner with marketing and other teams on customer events, partner activities, and initiatives that build engagement and support pipeline growth.
• Help partners navigate ServiceNow programs, tools, and learning and enablement resources.

To be successful in this role, you have

• 3+ years of experience in sales, marketing, business development, channel partnerships, alliances, or a related field.
• Strong relationship-building and communication skills, with the ability to collaborate effectively with internal and external stakeholders.
• Strong organizational and time-management skills, with the ability to prioritize multiple relationships, opportunities, and business needs.
• A results-oriented mindset, with the ability to track progress, identify obstacles, and work toward business goals and quarterly targets.
• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Pay and benefits

For positions in this location, we offer a base pay of $60,540 - $ 87,780, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information: Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.