Guest Services
- Location
- Laredo, TX · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 20 days ago
Skills & highlights for this role
- guest check-in and check-out
- front desk operations
- customer service
Also useful
- event hospitality
Position
- Guests Services Representative
- DEPARTMENT: Event Services
- REPORTS TO: Executive
- LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
The Role
Providing exceptional customer service, handling guest inquiries, and ensuring a smooth and pleasant stay for guests.
Essential Duties and Responsibilities
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Accommodating general and unique requests.
Qualifications
Education and/or Experience
- High school diploma preferred.
- Minimum of (2) years work-related experience
- Event experience preferred.
Skills and Abilities
- Outstanding organizational skills.
- Diligence and attention to detail.
- Exceptional interpersonal skills and a friendly demeanor.
- Excellent written and verbal communication.
- Physical stamina and high energy levels.
- Good problem-solving skills.
- Ability to perform under stress.
- Excellent multitasking ability.
- Conflict management skills.
Working Conditions
Location: Sames Auto Arena
Equal opportunity and legal notices
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
From ASM Global's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Guest Services role at ASM Global, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Guest Services job at ASM Global located?
This Guest Services position at ASM Global is located in Laredo, TX (On-site). Always check ASM Global's application page for specific state eligibility or relocation policies.
What qualifications are required for Guest Services at ASM Global?
For the Guest Services role, ASM Global highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with guest check-in and check-out, front desk operations, customer service. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Guest Services position at ASM Global?
This listing links directly to ASM Global's Workday application page. You can apply directly on ASM Global's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.