Head of Business Development

Location: Remote (United States or Canada)

Type: US - Full time; Canada - Independent Contractor

A note before you read further

The world is changing fast, and so is this role. We can't fully tell you what this job looks like in six months. That's true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you're still interested, let's talk. If none of that sounds like you, that's okay. This probably isn't your spot.

The opportunity

Human Agency is hiring a Head of Business Development to lead commercial strategy, pipeline, and growth for our AI solutions. This senior, hands-on role will own go-to-market planning, direct sales of services and product offerings, commercial deal design, and the development of a repeatable business development function. The role combines heavy early execution with the responsibility to build systems that scale sales and improve efficiency over time.

What you will own

• Lead GTM and pipeline strategy for AI solutions: target segments, messaging, channels, and repeatable sales plays.
• Own direct sales of services and productized solutions: source leads, qualify opportunities, close deals, and ensure clean handoffs to delivery.
• Design commercial and billing models: craft pricing, commission structures, contracts, and terms that align incentives across Human Agency and portfolio engagements.
• Build BD systems and operations: CRM hygiene, funnel definitions, forecasting, playbooks, compensation plans, dashboards, and SLAs.
• Recruit and develop BD talent: hire sellers and account leads, define ramp plans and performance metrics, and create training and career paths.
• Partner with product, design, and delivery teams: translate customer insights into product improvements and ensure commercial motions map to product-market fit.
• Run experiments and commercial diligence: test GTM approaches, validate revenue models for studio investments, and iterate quickly based on market feedback.
• Be accountable for revenue outcomes: set targets, manage forecasts, and report performance to senior leadership.

First-year signature deliverables

• Documented go-to-market plan for core AI offerings.
• Standardized commercial model and term framework for studio engagements and services contracts.
• Predictable pipeline and a functioning BD operating cadence (forecasting, reporting, conversion metrics).
• Initial BD hires and a documented hiring and compensation plan.
• First commercial wins: service contracts and at least one monetized studio engagement.
• A dashboard tying BD activity to revenue and unit economics.

Success metrics

• Pipeline coverage and month-over-month pipeline growth.
• New services revenue and ARR attributable to BD activities.
• Funnel conversion rates (lead -> qualified -> opportunity -> closed).
• Gross margin and unit economics on studio engagements.
• Time-to-first-revenue for studio investments.
• Speed and quality of hiring and ramp for BD staff.

Qualifications

Required

• 8+ years in enterprise B2B sales or business development leadership, with experience selling services and complex solutions.
• Proven record of building pipeline and closing deals across multi-stakeholder buying processes.
• Experience designing commercial models, commission schemes, and billing structures.
• Demonstrated ability to build BD systems: CRM, playbooks, compensation, and dashboards.
• Strong negotiation skills and experience structuring creative commercial arrangements.
• Ability to partner with product and delivery teams to align GTM to product-market fit.

Preferred

• Experience selling into complex buyer ecosystems (enterprise, multi-site operators, or similar).
• Experience in a venture studio, incubator, or professional services model that blends services and equity.
• Prior experience hiring and scaling early-stage sales teams.

Mindset and traits

• Tactical closer who can design scalable strategy.
• Comfortable with heavy early execution and rapid iteration, while building systems to reduce long-term grind.
• High tolerance for ambiguity and a bias for action.
• Strong judgment, humility, and collaborative leadership.
• Commercially rigorous and data-driven.

Reporting & team

Reports to: Partners; direct partnership with the Founder and Managing Director of AI Solutions.

Compensation & logistics

• Senior leader compensation with base salary, performance bonuses, commission, and equity participation.
• Remote-friendly (U.S. / Canada). Occasional travel for client meetings, portfolio company engagements, and offsites.