Head of Operations
- Pay
- $135,000 – $165,000 per year
- Location
- New York, NY
- Listed
- Today
The role
Raydar is recruiting for this role on behalf of our client. Own the full path from signed agreement to a fully working customer site, coordinating equipment, staging, configuration, data syncs and training. Build the repeatable processes and internal operating rhythm that let a growing team deliver at volume, and keep each deployment moving through to completion.
What you'll do
- Manage each deployment from signed agreement to a live, working site, including shipping plans, location mapping, data syncs and training schedules.
- Create a self-setup guide clear enough for customer staff to complete installation without support calls.
- Serve as the main contact for customer staff on site and remotely, keeping them informed and engaged.
- Run internal operations, including shipments, purchasing, inventory and the team's tool stack.
- Maintain a daily operating dashboard that tracks deliveries, overdue items and accounts due for follow-up.
- Plan for high-volume periods when many new sites launch at once.
- Spot recurring problems, document them as playbooks and automate tasks that do not need a person.
- Travel regularly to customer sites, including out-of-town locations.
What we're looking for
- Experience in operations, implementation, field operations, program management or logistics.
- Uses AI tools critically to analyze and improve systems, not only to generate output.
- Comfortable troubleshooting operational software and hardware, including spreadsheets, CSV files, data syncs and device pairing.
- Able to take a murky, open-ended challenge, pull it apart and turn it into an actionable plan.
- Able to build credibility and lead groups of skeptical stakeholders.
- Humble and accountable.
- Able to work on-site five days a week, 7am to 7pm.
- Willing and able to travel regularly for site visits and conferences.
Bonus points
- Experience at early-stage startups or as an early operations hire.
- Experience in supply chain, procurement, distribution or deliveries.
- Familiarity with common operations tools such as workflow automation, wikis, email marketing platforms and customer messaging tools.
- Higher education preferred, or equivalent experience.
Compensation and benefits
- Base salary: $135K - $165K
- Equity
- Relocation support
Location and work model
- Brooklyn, New York, United States
- On-site, five days a week
- Full-time
About the company
Our client is an education technology company.
From Raydar's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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More at Raydar
Common questions
What is the salary for the Head of Operations role at Raydar?
The Head of Operations posting at Raydar states compensation of $135,000 – $165,000 per year. Final pay may depend on location, experience, and interview evaluation on Raydar's official career site.
Where is the Head of Operations job at Raydar located?
This Head of Operations position at Raydar is located in New York, NY. Always check Raydar's application page for specific state eligibility or relocation policies.
How do I apply for the Head of Operations position at Raydar?
This listing links directly to Raydar's Workable application page. You can apply directly on Raydar's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workable application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.