Hospitality Associate

Position Summary

The Porter is responsible for maintaining clean, organized, fully stocked, and presentable pantry areas, conference rooms, and designated common spaces within a professional corporate office environment. This is a hands-on role focused on daily cleaning, replenishment, waste removal, and general office support to ensure a consistently high standard of workplace cleanliness and service.

The ideal candidate is dependable, detail-oriented, proactive, and comfortable performing physical tasks throughout the workday.

Key Responsibilities

Pantry Cleaning & Upkeep

• Maintain cleanliness and organization of all assigned pantry areas throughout the day.
• Clean and sanitize countertops, sinks, cabinets, tables, coffee stations, refrigerators, and other pantry surfaces.
• Routinely clean coffee machines, water dispensers, and other pantry equipment in accordance with established procedures.
• Replenish coffee, tea, beverages, snacks, condiments, paper products, and other pantry supplies.
• Check expiration dates, rotate supplies, and maintain organized storage areas.
• Empty trash and recycling containers, replace liners, and dispose of waste in designated collection areas.
• Break down and remove empty cardboard boxes and packaging materials.
• Ensure pantries are clean, fully stocked, and ready for use before and throughout the business day.

General Porter & Office Support

• Perform routine cleaning and upkeep of designated office common areas.
• Collect and remove trash, recycling, and discarded materials from assigned areas.
• Assist with receiving deliveries, unpacking supplies, and transporting materials to appropriate storage locations.
• Organize supply closets and storage rooms, maintaining orderly and accessible inventory.
• Monitor supply levels and notify management when replenishment is needed.
• Identify spills, cleanliness concerns, or equipment issues and promptly report them to management.
• Maintain clean, organized, and obstruction-free work and storage areas.

Conference Room & Meeting Support

• Assist with setting up and resetting conference rooms before and after meetings.
• Replenish bottled water, beverages, glassware, and other meeting supplies.
• Clear used cups, dishes, refreshments, and other service items following meetings.
• Wipe down tables and restore conference rooms to established presentation standards.
• Assist with catering deliveries, setup, replenishment, breakdown, and cleanup as directed.
• Provide additional cleaning and replenishment support during high-volume meetings and events.

Service Standards & Team Support

• Maintain a professional appearance and provide courteous service to employees, clients, and visitors.
• Respond promptly to cleaning, stocking, and general porter requests.
• Follow established cleaning, sanitation, safety, and workplace procedures.
• Work collaboratively with the hospitality, conference services, and office services teams.
• Complete assigned daily tasks efficiently and proactively address areas requiring attention.

Qualifications

• Previous experience as a corporate office porter, pantry attendant, janitorial associate, or office services support associate preferred.
• Experience in a professional office, financial services, legal, or corporate environment is a plus.
• Knowledge of basic cleaning, sanitation, waste disposal, and pantry upkeep procedures.
• Ability to perform physically active duties throughout the shift, including standing, walking, bending, lifting, and moving supplies safely.
• Strong attention to detail, reliability, and ability to work independently.
• Professional appearance, positive attitude, and willingness to assist with a variety of daily service needs.

Additional information

Role clarification: This position does not require technical facilities maintenance, equipment repairs, HVAC, plumbing, electrical work, or building systems experience. Equipment malfunctions and repair needs are reported to the appropriate facilities personnel.

Qualifications

• Education: High school diploma or equivalent required;
• Experience: Minimum of 1- 3 years of experience in porter services, hospitality support, facilities maintenance, corporate services, or related operational roles.
• Technical Skills: Experience performing light maintenance, facility support, inventory management, and workplace setup activities. Basic proficiency in Microsoft Office Suite preferred.

Pay and benefits

The Compensation range for this role is 21.00 to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

• Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
• Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.