House Manager

Job Overview

The House Manager will work in conjunction with the Estate Manager to oversee the overall management of the main estate and is responsible for overseeing the daily operations and maintenance of the property. This includes managing routine upkeep, coordinating staff and contractors, and ensuring the property remains in excellent condition. The role involves hands-on troubleshooting and repairs, oversight of special projects, and maintaining safety standards. Additionally, the House Manager supports administrative functions such as purchasing, expense tracking, and project status reporting.

Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Oversee day-to-day operations of the Main House, including pond management and general troubleshooting.
• Coordinate setups and breakdowns for visits and special events
• Manage routine building maintenance for both interior and exterior, including stone, tile, and wood finishes
• Schedule and supervise service contractors for regular upkeep and specialized tasks
• Perform hands-on troubleshooting and repairs for cabinets, appliances, doors, windows, lighting, fire features, and alarm systems
• Maintain in-depth knowledge of property systems (e.g. HVAC units, pump systems, etc.)
• Assist with payroll backup and credit card allocations
• Handle purchasing and maintain accurate reporting
• Ensure all maintenance and operations comply with safety standards
• Conduct regular safety inspections of the property, including fire features, alarm systems
• Respond promptly to safety hazards and implement corrective actions
• Conduct regular safety inspections of the property including alarm systems, equipment checks, and maintain and update safety protocols for staff & contractors
• Implement visitor protocols and ensure secure access to the property, respond to security alerts and incidents promptly and effectively
• Other duties as assigned

Qualification

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• Education and/or Experience
• Must have 5+ years of house management experience including maintenance repair related skillsets
• Certificates, Licenses, Registrations
• May be required to have a valid driver's license.

Knowledge, Skills, and Abilities

Strong knowledge of property systems and maintenance practices is required:

• Ability to manage contractors and coordinate multiple projects
• Ability to create high level reports on household projects and staff
• Knowledge of MS Office Suite is required
• Hands-on repair skills and problem-solving ability
• Familiarity with safety regulations and emergency procedures
• Organizational and administrative proficiency
• Must be flexible and able to work on the weekends

Supervisory Responsibilities

Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.

Physical Demands & Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is frequently required to sit and talk or listen.
• The employee must be able to lift and/or move up to 35 pounds.

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Comp - 130k-170k

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: