Housekeeping Manager | Mesa Complex

The Role

Operations & Conversion Manager

LOCATION: Mesa Convention Center | Mesa, AZ

About the Role

The Housekeeping Manager plays a critical role in delivering a clean, safe, and welcoming environment for every event at Mesa Convention Center. This position leads the day-to-day housekeeping operation, overseeing staffing, training, scheduling, and facility cleanliness to ensure the venue consistently meets the highest standards.

Working closely with event management and operations teams, the Housekeeping Manager helps prepare the facility for a diverse range of events, from conventions and trade shows to concerts and community gatherings. This is an excellent opportunity for a hands-on leader who is passionate about operational excellence, team development, and creating exceptional guest experiences.

What You’ll Do (Key Responsibilities & Outcomes)

• Develop and implement a preventive maintenance program to ensure overall facility cleanliness
• In conjunction with the Housekeeping Management team, ensure accurate employee records including attendance and disciplinary action
• By direction, track expenditures within department to stay within department’s budget. Assist Director of Operations in developing operating budget for Housekeeping department
• Research training opportunities for department and make recommendations for participation
• Arrange annual training program for entire Housekeeping staff
• Attend pre-convention meetings and weekly events meetings
• Review Event Documents and prepare daily/weekly worksheets for the Housekeeping department
• Delegate interdepartmental tasks pertaining to Housekeeping operations
• Assist in administration of union agreement in conjunction with management team
• Supervise crews as dictated by schedule conflicts in Supervisory absences
• Communicate Departmental event charges to Event Management in a timely manner
• Other duties as assigned

What You Bring (Qualifications & Experience)

Education and/or Experience

• Must have minimum of five years knowledge of general cleaning and techniques relative to housekeeping procedures
• Must have knowledge of scheduling/staffing requirements for industry related field
• Must have a minimum of three years’ experience in proven supervisory role in field.
• Minimum high school diploma, some college course work desired

Skills and Abilities

• Ability to undertake and complete multiple tasks.
• Demonstrated problem solving, with strong communication skills both verbal and written
• Excellent organizational, planning and inter-personal skills

Work Environment & Travel

• This role is based on site in Mesa, AZ
• You may be required to work a non traditional schedule including nights, weekends, and holidays

Additional information

At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

Compensation

Legends Global offers a competitive salary commensurate with experience, skills, and qualifications and a generous total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.