HR Coordinator

About the role

The Human Resources (HR) Coordinator, Candidate Care supports the Talent Acquisition Team across all areas of recruiting and internal staffing. He or she will report into the Manager of HR Coordinators and will be a member of the People Services team. This individual will work closely with multiple recruiters and provide high-level support for the talent acquisition process. As such, he or she will play an instrumental role for assisting the recruiters in meeting robust hiring goals for the client.

Responsibilities include

• Arranging pre-screening and face to face interview arrangements and logistics between candidates and recruiters, managers, and HR Business Partners (HRBPs);
• Assisting the recruiter with tracking candidates throughout the life cycle of the hiring process by maintaining candidate status within the Applicant Tracking System (ATS)
• Creating offer letters and onboarding packages for finalist candidates;
• Processing candidate expenses and ensuring compliance to travel guidelines;
• Adjudicating background screens and monitoring results of pre-employment drug screens; and
• Processing offer letter acceptances.

The HR Coordinator will establish relationships with the following stakeholders:

• Recruiting Partner to ensure close collaboration throughout the entire recruitment process; point of escalation for issues;
• HRBP to keep informed where appropriated;
• Hiring Managers to support all interview scheduling and ensuring managers and others interviewers are aware of scheduled interviews and any related changes;
• Candidates to support their candidate experience throughout the process in a highly professional manner; and
• Department Administrative Assistants to engage them to assist with interview scheduling logistics and hand offs

Qualifications

We are seeking candidates that have two or more years of experience in a customer service oriented role, preferably with experience in either Talent Acquisition or HR. Additional requirements include:

• High proficiency in MS Office suite of products required including Outlook, Word, Excel and PowerPoint;
• Working knowledge of Kenexa 2xB product and Workday preferred;
• Excellent communication skills required both written and verbal;
• Demonstrated track record of being proactive to solve problems;
• Demonstrated ability to be empathetic; specifically, as it relates to the candidate experience
• Education