HR Customer Service Representative
- Pay
- $13 per hour
- Location
- San Antonio, TX · On-site
- Job type
- Contract
- Level
- Mid-level
- Listed
- 30 days ago
Skills & highlights for this role
- inbound call handling
- case management tools
- Microsoft Excel
- Microsoft Word
- HR policy knowledge
Position
- HR Customer Service Representative
- Location: SAN ANTONIO TX 78205
- Duration: 12+months
- Rate: $12.56/Hr on W2
About the role
- Other The Customer Service Rep receives inbound calls from customers as initial point of contact to answer questions related to HR policies, practices or to resolve issues.
- He/she helps the customer by answering their inquiry, resolving their problem or routing their call to a caseworker for resolution.
- In addition, the CSR records and tracks the issue via the case management tool from initiation through resolution.
- The CSR solves problems largely by precedent with referral to detailed instructions/procedures.
- Experience in a fast paced customer service environment, experience using a telephone to handle customer requests, experience using a personal computer.
- 6 months of Customer Service phone background, Available to answer calls 7.5 hours/day.
- Working knowledge of email, Internet Explorer, Excel and Word
- An HR Representative provides HR advice & support, delivering core HR processes & practises to the company.
- This includes Performance Management, Promotions, Remuneration
- Additional Information: Namratha Gandavarapu
About the Company
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.
From BCforward's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this HR Customer Service Representative role at BCforward, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the HR Customer Service Representative role at BCforward?
The HR Customer Service Representative posting at BCforward states compensation of $13 per hour. It is listed as a contract position. Final pay may depend on location, experience, and interview evaluation on BCforward's official career site.
Where is the HR Customer Service Representative job at BCforward located?
This HR Customer Service Representative position at BCforward is located in San Antonio, TX (On-site). Always check BCforward's application page for specific state eligibility or relocation policies.
What qualifications are required for HR Customer Service Representative at BCforward?
For the HR Customer Service Representative role, BCforward highlights experience with inbound call handling, case management tools, Microsoft Excel, Microsoft Word, HR policy knowledge. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the HR Customer Service Representative position at BCforward?
This listing links directly to BCforward's SmartRecruiters application page. You can apply directly on BCforward's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.