Human Resources Generalist

About the role

The HR Generalist will play a critical role in supporting employees and leaders through thoughtful HR processes and proactive problem-solving. This position will contribute directly to business operations by owning key HR workflows, maintaining accurate data, and ensuring compliance across multiple employment areas - including onboarding, offboarding, workers' compensation, and employee relations support. The ideal candidate brings a service mindset, strong attention to detail, and the ability to think critically in a fast-paced environment.

What you'll do

• Maintain HRIS and employee data systems with a focus on accuracy, consistency, and reporting readiness.
• Serve as a trusted resource to employees and managers, providing guidance on HR policies, benefits, and workplace expectations.
• Manage onboarding workflows to ensure a smooth and compliant new hire experience, including HRIS setup, policy acknowledgment, and process optimization.
• Own the employee relations process, including intake, documentation, resolution tracking, and identifying trends for escalation to HR leadership as needed.
• Support the review of employee attendance and time-off records to ensure accuracy for payroll and compliance purposes.
• Coordinate workers' compensation claims in collaboration with operations and insurance partners, ensuring timely documentation, compliance, and resolution tracking.
• Conduct regular audits across HR focus areas - including employee files, I-9s, headcount records, payroll data, and benefits eligibility - to ensure ongoing compliance and operational accuracy.
• Collaborate cross-functionally with operations leadership to support workforce planning, organizational changes, and process improvement initiatives.
• Pull payroll reports and verify employee data for accuracy prior to submission to Finance for processing; follow up on discrepancies as needed.
• Act as a liaison between employees and benefits providers, such as health insurance and retirement plan vendors, ensuring timely communication of benefits information.
• Generate and analyze HR reports related to headcount, attrition, leave trends, and other key metrics to support business decisions.
• Participate in policy updates and internal HR communications, helping ensure employees are informed and aligned.
• Support HR projects and contribute to a culture of continuous improvement across the department.
• Advise managers on HR-related matters, offering solutions that balance company policy, culture, and business objectives.
• Own the offboarding process, including termination entries, final pay updates, and system deactivation - with an emphasis on ensuring complete and accurate removal to prevent rostering or operational discrepancies.
• Perform other administrative duties as assigned to support the overall efficiency of the Human Resources department and day-to-day operations.

What we're looking for

• 2-4 years of Human Resources experience in Logistics, Start-up or related field.
• Equivalent combination of education and experience accepted; higher levels of education may substitute for required experience
• Associates Degree required with Bachelors degree preferred
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
• Hands-on experience handling workers' compensation cases from intake to resolution.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Clear, confident communication skills, both written and verbal.
• Excellent organizational skills and attention to detail.
• A deep care for doing great work and taking pride in the details - you raise the bar for yourself and others.
• Proficient with Microsoft Office Suite or related software.
• Experience working with Transportation Network Company (TNC) guidelines is preferred but not required.

Benefits Summary (USA Full-Time Exempt Employees)

• Medical, Dental, Vision, Disability, and Life Insurance
• Flexible Spending Account / Health Savings Account Options
• 401(k)
• Equity
• Sick Time, Unlimited Flexible Time Off, and Paid Holidays
• Paid Parental Leave
• Pre-Tax Commuter Benefit Plan

• Benefits are subject to change at the company's discretion.
• Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?

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