Information Technology Specialist
- Pay
- $25 – $30 per hour
- Location
- Santa Clara, CA
- Listed
- 3 days ago
About the role
As a senior member of Eataly's Information Technology (IT) team, the IT Specialist is primarily responsible for evaluating and implementing IT strategy and solutions for several Eataly USA locations (stores and Corporate office), and for providing advice to upper-level management about Eataly's IT needs and structure. The IT Specialist reports to the Director of IT, but works autonomously, without specific directions from senior managers and without immediate supervision.
- Develops and implements standard operating procedures and service level agreements
- Manages IT projects from start to finish
- Advises management regarding and supports IT infrastructure and other needs for several Eataly USA locations (stores and Corporate office)
- Supports implementation of technology during new store openings and new store system implementation initiatives
- Manages services for the day-to-day POS systems and ensures performance and stability of in-stores POS applications
- Provides support and resolution to customer service requests in a timely and accurate manner
- Analyzes system issues, provides resolutions and is integral in development and enhancement of IT systems
- Performs other duties as required or assigned
Qualifications & Requirements
- Bachelor's Degree preferred
- + 3 years of related IT experience
- Specialized knowledge in computer systems analysis
- Outstanding time management and organization skills
- Excellent communication, motivation and team-building skills
Job Requirements
- Occasional travel within the USA
Additional Information: Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match
- Free family meal daily
- Discounts at Eataly
- Referral bonus program
- and more!
Compensation
Pay rate is set at $25 - $30 an hour!
Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
About the Company
Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team's product knowledge
Equal opportunity and legal notices
Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.
From Eataly North America's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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More at Eataly North America
All Eataly North America jobsCommon questions
What is the salary for the Information Technology Specialist role at Eataly North America?
The Information Technology Specialist posting at Eataly North America states compensation of $25 – $30 per hour. Final pay may depend on location, experience, and interview evaluation on Eataly North America's official career site.
Where is the Information Technology Specialist job at Eataly North America located?
This Information Technology Specialist position at Eataly North America is located in Santa Clara, CA. Always check Eataly North America's application page for specific state eligibility or relocation policies.
How do I apply for the Information Technology Specialist position at Eataly North America?
This listing links directly to Eataly North America's SmartRecruiters application page. You can apply directly on Eataly North America's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.