Inside Sales Representative

About the role

We’re not just a lawn care company-we’re on a mission to create greener, healthier communities across the Mid-Atlantic. With 500+ team members and growing, we’ve built a reputation backed by our culture: Go Beyond. Grow Beyond. We invest in our people, promote from within, and celebrate those who show up and stand out-many of our leaders started right here. Along the way, you’ll get strong benefits, real career growth, and the support to build your future.

Virginia Green is growing-and we’re looking for driven, motivated individuals to join our team as Inside Sales Representatives.

If you thrive in a fast-paced environment and enjoy connecting with people, this is your kind of role. In this position, you’ll work with inbound leads-no cold calling required-helping homeowners choose the right lawn care solutions while delivering a best-in-class customer experience.

The Highlights

• No cold calling! 100% inbound leads
• Competitive pay + strong commission potential
• A supportive, team-oriented environment
• Paid training and on-going coaching
• Clear career growth -> we promote from within!

Day in the Life

• Deliver Exceptional Customer Service: Handle inbound and outbound customer interactions in a professional, courteous, and timely manner. Listen to customer needs and provide solutions that drive satisfaction and results
• Drive Sales & Revenue: Convert inbound inquiries into sales by understanding customer needs, recommending services, and achieving targeted close rates
• Manage Customer Accounts: Accurately enter and maintain customer data while assisting prospects and clients with professionalism and attention to detail
• Follow-Up on Opportunities: Proactively follow up on current and previous estimates to maximize sales opportunities
• Resolve & Escalate Issues: Address customer concerns and escalate issues to the appropriate team when needed
• Utilize Systems & Technology: Effectively use internal systems, scripts, and processes to manage accounts and complete tasks efficiently
• Maintain Quality Standards: Ensure high-quality interactions by following company standards and identifying opportunities for improvement
• Commit to Continuous Learning: Participate in training, team meetings, and ongoing education to stay current on products, systems, and processes

Qualifications/Requirements

• Strong customer service skills with a focus on empathy and active listening
• Confidence in closing sales using a customer-focused approach
• Excellent communication, organization, and interpersonal skills
• Strong computer and data entry skills with attention to detail
• Self-motivated with the ability to work independently
• Problem-solving and negotiation skills
• Ability to thrive in a fast-paced, changing environment
• Willingness to learn and grow through ongoing training
• Basic knowledge of agronomy or horticulture is a plus
• Previous sales experience preferred
• Minimum of high school diploma or equivalent
• 2+ years of sales and/or landscaping industry experience preferred
• Prolonged periods of sitting and working on a computer
• Ability to occasionally stoop and bend

You Will Thrive Here If You

• Take pride in delivering great service
• Confident communicator who enjoys connecting with customers
• Like solving problems and improving results
• Want a long-term career with real growth

Additional information

Employment with Virginia Green is contingent upon the successful completion of all applicable pre-employment screenings, which may include a background check, motor vehicle record (MVR) check, and drug screening, based on the requirements of the position and applicable law.

Come Go Beyond and Grow Beyond at Virginia Green!

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