Insights Strategist
- Pay
- $90,000 – $150,000 per year
- Location
- New York, NY
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 3+ years
- Listed
- 23 days ago
Skills & highlights for this role
- customer success
- data analysis
- insight briefs
- onboarding and training
Also useful
- qualitative and quantitative research
- dashboards
Stated benefits & perks
- Dental
- Flexible pto
About the role
TL;DR: We’re hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Background
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours - not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights - entirely product-led
- World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
- Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership.
- Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
- Performance: Industry-leading win rate driven by a highly differentiated product.
- Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
- Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
What You’ll Do
- Build trusted relationships with product, research, and insights leaders - helping them connect the dots between customer feedback and business strategy.
- Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
- Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
- Serve as a strategic partner - proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
- Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
- Move fast - balancing high-quality craft with rapid iteration and experimentation.
Who You Are
- 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.
- Skilled at analyzing data and telling stories that inspire action - from dashboards to decks.
- Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps.
- Strong communicator who can simplify complex ideas and engage both executives and practitioners.
- Curious, analytical, and relentlessly focused on helping customers succeed.
- Thrives in ambiguity and fast-changing environments - no passengers, no politics.
Life at Listen Labs
- Competitive Compensation: We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier was the first investor in Qualtrics-a $12B company tackling similar problems to ours.
- The range for this role is $90,000 - $150,000 base. Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location. If this range doesn't match your expectations, we still encourage you to apply.
- Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
- Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.
From Listen Labs's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Insights Strategist role at Listen Labs, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Insights Strategist role at Listen Labs?
The Insights Strategist posting at Listen Labs states compensation of $90,000 – $150,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Listen Labs's official career site.
Where is the Insights Strategist job at Listen Labs located?
This Insights Strategist position at Listen Labs is located in New York, NY. Always check Listen Labs's application page for specific state eligibility or relocation policies.
What qualifications are required for Insights Strategist at Listen Labs?
For the Insights Strategist role, Listen Labs highlights 3+ years of relevant experience; experience with customer success, data analysis, insight briefs, onboarding and training. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Insights Strategist position at Listen Labs?
This listing links directly to Listen Labs's Ashby application page. You can apply directly on Listen Labs's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.