Instructional Designer

About the role

Please Note: This is a hybrid role and will require three days in the office per week. You must reside within driving distance of the Costa Mesa Administrative Office.

This position is responsible for developing engaging and interactive training content for multiple business lines and multiple markets.

What You'll Do

• You will design content for online self-directed courses, virtual and in person instructor-led courses including course materials for participants and facilitators.
• You'll train employees in a roll-out environment and provide train-the-trainer to instructors.
• You will participate in meetings with management and/or subject matter experts to perform needs analysis and content approvals.
• You'll create training scope, project plans and story boards for curriculum designs.
• You will follow a project plan with deadlines and keeps team informed.
• You'll analyze results by measuring the impact of the training designed.
• The scope of this job requires travel nationwide for up to 1-6 weeks at a time to support our expanding infrastructure.
• Occasionally some evenings and/or weekend assignments to complete projects.
• Occasionally spend time observing field employees performing their essential job duties.

What You'll Need

• To thrive in this role you will need strong one-on-one and group presentation and facilitation skills.
• Basic understanding of adult learning theories.
• Basic understanding of instructional design methodologies.
• Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building are a must.
• Ability to self-manage and work independently.
• Excellent organizational and time management skills with the ability to multi-task and manage multiple projects simultaneously.
• Ability to develop content which influences, persuades, and directs learning so employees can be successful in their work environment.
• Requires research skills, analytical and problem-solving skills, questioning and feedback skills.
• Requires customer service and sales orientation and commitment to quality, responsibility, high work standards, and initiative.
• Advanced knowledge of Microsoft Office software (Word, Excel, SharePoint, Outlook, PowerPoint, InfoPath) required.
• Advanced knowledge Microsoft Teams video conferencing applications.
• Knowledge of Vyond, Adobe software (PhotoShop, Acrobat, Captivate) and Articulate Storyline desirable.

Pay and benefits

The starting pay range for this position is: $74,500.00 - $99,500.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance..

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win.

• All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
• "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."