Insurance Verification Specialist

About the role

At R1, we're transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We're a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what's next for R1 and the future of healthcare.

This is an onsite position at Ascension Dell Seton Medical Center - University of Texas

Schedule: Wednesday - Saturday, 8:00 AM - 5:30 PM

As our Insurance Verification Specialist, you will help ensure accurate insurance verification, support collections efforts, and contribute to a positive financial experience for patients in a fast-paced healthcare environment. Every day you will verify insurance coverage, communicate with patients, payers, and internal teams, and manage multiple accounts while maintaining accuracy and timeliness. To thrive in this role, you must be detail-oriented, adaptable, organized, and able to work effectively under pressure while managing changing priorities.

Here's what you will experience working as an Insurance Verification Specialist:

• Verify patient insurance coverage accurately and efficiently
• Support collections efforts and help address patient financial responsibilities appropriately
• Communicate with patients, insurance companies, and internal departments to resolve insurance-related issues
• Manage multiple priorities while maintaining compliance with organizational policies and procedures
• Participate in Emergency Department on-call rotation twice per month and work some holidays as needed

Required Skills

• Previous insurance verification experience required
• Bilingual preferred
• High school diploma or equivalent
• Strong multitasking, organizational, time management, and problem-solving skills

For this US-based position, the base pay range is $16.12 - $23.21 per hour. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.