IT Help Desk Specialist
- Location
- Houston, TX · On-site
- Job type
- Full-time
- Level
- Mid-level
- Listed
- Today
Skills & highlights for this role
- phone support
- email support
- software troubleshooting
- hardware troubleshooting
- technical documentation
- written communication
- verbal communication
Also useful
- production system monitoring
- field service dispatch coordination
About Transcore
TransCore is seeking three full-time IT Help Desk Specialists to join our team in Houston, Texas. These positions provide exceptional phone and email support to our customers experiencing software or hardware-related issues within our industry-leading products. Responsibilities include 24hr/7/365 day monitoring and analysis of production systems, dispatch and coordination of field service technicians, research and documentation of identified or reported issues, and professionally written and/or verbal communication with customers (both internal and external).
From Transcore's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this IT Help Desk Specialist role at Transcore, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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Common questions
Where is the IT Help Desk Specialist job at Transcore located?
This IT Help Desk Specialist position at Transcore is located in Houston, TX (On-site). Always check Transcore's application page for specific state eligibility or relocation policies.
What qualifications are required for IT Help Desk Specialist at Transcore?
For the IT Help Desk Specialist role, Transcore highlights experience with phone support, email support, software troubleshooting, hardware troubleshooting, technical documentation, written communication. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the IT Help Desk Specialist position at Transcore?
This listing links directly to Transcore's application page. You can apply directly on Transcore's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.