Optima Medical
Healthcare & Life SciencesDirect Greenhouse career site

IT Specialist (Level 1)

Location
Boulder City, NV · On-site
Job type
Full-time
Level
Entry level
Experience
1+ year
Education
High school diploma or equivalent
Listed
31 days ago

Skills & highlights for this role

  • PC hardware troubleshooting
  • software installation
  • ticketing systems

Also useful

  • CompTIA
  • networking basics
  • HIPAA

Stated benefits & perks

  • Medical
  • Vision
  • Dental
  • 401k
  • Paid holidays

Job Responsibilities

  • Troubleshoot minor IT issues; escalate as necessary.
  • Assist with onboarding/offboarding processes, including device preparation and recovery.
  • Collaborate with Level 2/3 teams for escalated issues or special projects.
  • Install, configure, and maintain computers, workstations, and related equipment.
  • Travel to clinic locations to perform on-site support as needed.
  • Document all issues via a ticketing system.
  • Ability to travel between clinics, if needed.

Qualifications

  • High school diploma or GED; at least 1 year of related experience.
  • Proficient in installing and troubleshooting PC hardware, software, and peripherals.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and time management.
  • Passion for technology and enthusiasm to learn.

Preferred

  • CompTIA, Microsoft, Cisco IT certifications or training.
  • Understanding of basic networking concepts.
  • Experience working in a HIPAA-regulated or healthcare IT environments.

About Optima Medical

Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death.

We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard.

Optima is currently seeking a Level 1 IT Support Specialist to join our team. This individual will be responsible for providing frontline technical support to staff across our clinic locations, ensuring reliable day-to-day operation of hardware, software, and network systems. The Level 1 IT Support Specialist will work closely with end users, clinic administrators, and the IT team to troubleshoot issues, escalate complex problems as needed, and deliver timely resolutions that support operational continuity and staff productivity.

Why Join Our Team?

  • Leadership and mentoring
  • Resources to further career
  • Fun work environment (events, holiday parties)
  • Benefits (medical/vision/dental/401k/paid holidays)
  • Supportive and positive work environment
Read the original posting

From Optima Medical's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

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Common questions

Where is the IT Specialist (Level 1) job at Optima Medical located?

This IT Specialist (Level 1) position at Optima Medical is located in Boulder City, NV (On-site). Always check Optima Medical's application page for specific state eligibility or relocation policies.

What qualifications are required for IT Specialist (Level 1) at Optima Medical?

For the IT Specialist (Level 1) role, Optima Medical highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with PC hardware troubleshooting, software installation, ticketing systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the IT Specialist (Level 1) position at Optima Medical?

This listing links directly to Optima Medical's Greenhouse application page. You can apply directly on Optima Medical's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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