Item Processing Operator

About the role

Primary Office Location: 4140 East State Street. Hermitage, Pennsylvania. 16148.

Join our team. Make a difference - for us and for your future.

• Position Title: Item Processing Operator
• Business Unit: Operations
• Reports to: Supervisor of Item Processing

Position Overview

This position is primarily responsible for the electronic transfer of large volume and dollar files including reject correction items and transaction balancing. The incumbent creates and receives electronic files and transmittal listings, clears internal general ledger accounts associated with all aspects of merchant capture, branch capture processing, electronic in-clearing processing, mobile deposits, imaged ATM deposits, remittance deposits and electronic returns, verifies acceptance of transit files and maintains statistical reports.

Primary Responsibilities

• Downloads files from various servers and sites.
• Repairs incorrect MICR information for all incoming source file items including branch, Merchant, imaged ATM, mobile, lockbox and inclearing.
• Verifies transactions and cash letters balance for each, generates or repairs adjustment notices as necessary.
• Communicates errors and issues to the branch in a timely fashion.

• Supports branch calls with Branch Capture software or hardware issues.
• Assists with contacting additional resources and vendors as needed.
• Monitors work is received from all branches daily and communicates any branch closings between processing sites.
• Contacts branches when work is not being received properly.

• Reviews duplicate items across all sources.
• Removes duplicate items and follows up with adjustment and communication to appropriate groups.
• Provides research assistance to all areas.
• Captures and balances internal transactions.
• Contacts different areas with out of balance issues.

• Monitors processing applications and server performance.
• Troubleshoots or escalates server issues to ensure all work is processed by daily deadlines.
• Assists in support calls with Bank Network Engineers and software vendors.
• Tests all new applications and new external customer accounts.
• Sets up new Remittance customers.

Clears foreign items from remote sites. Creates paper cash letters to clear Canadian items through Scotia Bank for International Dept. Charges customer accounts for foreign item deposits, downloads incoming return items and generates IRD print job, balances outgoing returns to deposit total, exports returns, uploads file to Fed Reserve and adjusts and adds additional return items as requested.

• Creates adjustment cases with correspondents for incoming cash letter errors and out of balances.
• Initiates wires for same day settlement accounts and verifies incoming wires to transit totals.
• Exports transit items to clearing banks.
• Assists with Controls out of balance transit accounts.
• Generates daily IF3 block to clear In Transit general ledger accounts with correspondent bank credits.

• Verifies all files received from sources include conforming images and adjusts any errors communicating changes to appropriate groups.
• Removes suspended or pending files from software prior to end of night and communicate deletions to appropriate groups.
• Creates nightly balance reports to balance bank totals and transit totals.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

• F.N.B.
• Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

3

Skills Required to Perform the Primary Responsibilities of this Position

• Detail-oriented
• Excellent organizational, analytical and interpersonal skills
• Excellent communication skills, both written and verbal
• Ability to work and multi-task in a fast paced environment
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level

Technical School education is preferred. Technical work-related experience is required.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A