Jira Lead Administrator

About the role

• Jira Lead Admin
• Employment Type: Full-Time, Mid Level
• Department: Information Technology

CGS is seeking a talented Jira Lead Administrator who is passionate about driving transformation in the federal IT domain to join our growing team of technology and software consulting professionals. Strong candidates will have a desire to drive change in the federal space by developing executable strategies, implementing new technologies, streamlining processes, and improving the delivery of mission value delivery through new practices and tools.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success

• Create custom projects in Atlassian tool suite for complex workflows to meet business needs.
• Provide advanced configuration of the Atlassian suite of tools to promote CI/CD.
• Create and maintain Jira and Confluence collaboration sites (e.g., Kanban boards, Scrum boards, documentation pages, etc.).
• Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.
• Interface with various diverse stakeholders as a liaison and trusted advisor
• Help define how information systems may be upgraded or replaced.
• Gather requirements for business processes, and determine ways to optimize.

Qualifications

• 7 years’ experience in systems analysis and design of information systems programs
• 3 years’ experience with Jira and Confluence administration.
• 3+ years’ experience of Bamboo and Bitbucket experience.
• An advanced degree in an appropriate field with an additional three years of relevant experience.
• Knowledge of Agile and principles and applied best practices required.
• Excellent communications skills, both written and verbal, are required.
• Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance (moderate risk public trust).
• Atlassian certified Jira Administrator preferred.
• Working knowledge of Networking, DNS, Databases, APIs, SAML, and Akamai.
• Consulting in a Federal agency, especially within DHS.
• Ability to write custom JQL (Jira Query Language), a plus.
• Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC).

Ideally, you will also have

• Experience with Government software development policies and procedures.
• Client-facing communication experience.
• Federal Agency issued security clearance.

Our commitment

• Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.
• We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs.
• We are committed to solving the most challenging and dynamic problems.

• For the past seven years, we’ve been growing our government contracting portfolio, and along the way we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
• Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

Pay and benefits

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Join our team and become part of meaningful government innovation!

Explore additional job opportunities with CGS on our Job Board

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