Junior Account Representative

About the role

Catch Vibe Voice is seeking a motivated Junior Account Representative to join our growing team in Hartford, CT. This role is ideal for individuals who enjoy working with people, solving problems, and building professional relationships. As a Junior Account Representative, you will support client accounts, assist with daily operations, and contribute to delivering outstanding customer service while developing your career in account management.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Assist in managing day-to-day account activities.
• Provide professional support by answering questions and resolving inquiries.
• Collaborate with team members to ensure client satisfaction.
• Maintain accurate records and account information.
• Identify opportunities to improve the customer experience.
• Participate in ongoing training and professional development.
• Represent the company with professionalism and integrity.

Qualifications & Requirements

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Customer-focused mindset with a positive attitude.
• Ability to work both independently and in a collaborative environment.
• Strong problem-solving and critical-thinking skills.
• Eagerness to learn and grow professionally.
• High school diploma or equivalent required.

Additional Information

• Competitive annual salary of $47,000-$51,000.
• Career growth and advancement opportunities.
• Comprehensive paid training and continuous professional development.
• Valuable hands-on experience in account management and client relations.
• Supportive and collaborative team environment.
• Opportunities to develop leadership and communication skills.
• Performance-based recognition and advancement opportunities.
• Full-time position.
• Stable work schedule and long-term career potential.