Junior Account Representative

About the role

Beloform Craft is seeking a Junior Account Representative to support our client accounts and contribute to the day-to-day success of our customer relationships.

In this role, you will work closely with clients and internal team members, assist with account coordination, respond to inquiries, maintain accurate account information, and help ensure each client receives a professional and consistent experience.

This position is ideal for someone who is organized, personable, eager to learn, and interested in developing valuable skills in account management, client relations, communication, and business operations.

Responsibilities

• Serve as a professional point of contact for assigned clients.
• Assist with managing and maintaining client accounts.
• Build positive and professional relationships with customers.
• Respond to client questions and provide accurate information.
• Support account updates, documentation, and daily administrative activities.
• Coordinate with internal departments to help resolve client requests efficiently.
• Follow up with clients regarding services, updates, and account needs.
• Maintain organized and accurate client records.
• Identify opportunities to improve the overall client experience.
• Participate in team meetings, training, and professional development activities.
• Support account management goals and broader company objectives.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Professional and customer-focused attitude.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and commitment to accuracy.
• Problem-solving mindset and willingness to take initiative.
• Ability to work effectively both independently and as part of a team.
• Comfortable learning new systems, processes, and account management tools.
• Motivated to develop professionally and take on greater responsibilities over time.

Additional Information

• Competitive Salary: $46,000 - $51,000 per year.
• Career growth and advancement opportunities.
• Professional training and ongoing development.
• Opportunity to strengthen communication, client relations, account management, and business skills.
• Collaborative and supportive team environment.
• Exposure to different areas of client and business operations.
• Opportunities to take on increased responsibilities as you grow within the company.
• Performance-focused environment that recognizes initiative and professional development.