Junior Consumer Support Navigator (Part-Time)
- Location
- Remote (US)
- Job type
- Part-time
- Level
- Entry level
- Listed
- 30 days ago
Skills & highlights for this role
- customer support
- call center operations
- webchat support
The Role
Ostro is a specialized business division within Veeva, dedicated to advancing brand engagement for the life sciences industry through AI technology. Veeva Ostro empowers life sciences companies to transform how they connect with the people who need their innovations most. By joining this fast-growing team, you will work at the forefront of leveraging AI innovations to make healthcare information seamless, intuitive, and impactful.
Reporting to the Manager, Nurse Navigator Operations and Training (MNNO&T), the Junior Consumer Support Navigator (CSN) is a webchat and call center specialist who is responsible for providing inbound and outbound customer (consumer) support in a Life Sciences (Biotech) environment. In addition, the focus of the CSN is to ensure that the activities of the CSN contribute to the MNNO&T’s overall program objectives.
This role averages 17-25 hours per week. Our goal is to grow volume and budget in a way that allows per diem team members to transition into full-time roles over time.
About Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
From Veeva Systems's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Junior Consumer Support Navigator (Part-Time) role at Veeva Systems, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
Where is the Junior Consumer Support Navigator (Part-Time) job at Veeva Systems located?
Yes, this Junior Consumer Support Navigator (Part-Time) opening at Veeva Systems is listed as Remote (US). Always check Veeva Systems's application page for specific state eligibility or relocation policies.
What qualifications are required for Junior Consumer Support Navigator (Part-Time) at Veeva Systems?
For the Junior Consumer Support Navigator (Part-Time) role, Veeva Systems highlights experience with customer support, call center operations, webchat support. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Junior Consumer Support Navigator (Part-Time) position at Veeva Systems?
This listing links directly to Veeva Systems's Lever application page. You can apply directly on Veeva Systems's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.