Lab Supervisor NEW

About the role

Employment Type: Full time

Shift: Day Shift

General Summary

Saint Alphonsus Regional Medical Center

Manages, coordinates, and supervises the activities of a support section of the clinical laboratory. Accountable for quality and quantity of work performed in an accurate and efficient manner that is consistent with the philosophy and vision of the Medical Center

Requirements

• Bachelor's degree in office management, clinical science or related field preferred.
• Minimum of 5-7 years of experience working in a hospital laboratory setting at a medical center or equivalent work experience in a management or supervisory position in healthcare required.
• General business, accounting, medical terminology, quality assurance, and health insurance experience preferred.

What You Will Do

• Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
• Hires, trains, orients, and promotes teamwork and mentors department staff.
• Understands the need for ICD 10 codes and importance in the preanalytical realm of laboratory.
• Effectively prioritizes work to maintain maximum efficiency.
• Effectively communicates with pathologists, laboratory manager, nurses and clinicians to ensure optimum performance of department.
• Plans, prepares, and coordinates work schedules to provide adequate coverage and efficient use of staff to maintain high department productivity.
• Investigates and documents inter-departmental issues with focus on successful resolution.
• Monitors patient satisfaction with emphasis on continual improvement of the Laboratory inpatient and/or outpatient experience which includes quality, accuracy, billing and timeliness of services.
• Responsible for monitoring and ordering supplies for lab support services.
• Performs all necessary tasks involved with sending specimens for outside testing or consultation.
• Performs other supervisory duties including, but not limited to, performance evaluations and mentoring, motivating, counseling and terminating employees.
• Develops and maintains written department policies and procedures to support all support services areas.
• Assists the manager in the preparation of the budget; determines department needs and allocates all resources within budget.
• Maintains department employee records to JCAHO standard.
• Collaborates with other service departments as needed to improve patient flow and work processes.
• Ability to interact on a daily basis with laboratory clerical staff, other department staff, outside billing and insurance agencies, coroners, funeral home personnel, department coordinators, department director, medical staff and physician office staff.
• Knowledge of computers, printers, and general office equipment.
• Demonstrated ability to function under stress, confusion and in difficult situations.
• Demonstrated friendly and compassionate people skills.

Highlights and Benefits

• When Saint Alphonsus takes care of you, you can take better care of our patients.
• We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers.
• Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Ministry/Facility Information

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

• Best Large Employer, Forbes
• Top 15 Health Systems in the country by IBM Watson Health
• The region’s most advanced Trauma Center (Level II)
• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.