Lead Maintenance Technician

The impact you'll have

As Lead Maintenance Technician, you are responsible for all aspects of the overall and ongoing maintenance of your property. Responsibilities can range from engineering work such as HVAC or drywall, to maintaining inventory, to handling communications with residents and guests. In short, it is your mission to make certain that your entire property is properly functioning, safe and clean, to help ensure an unmatched experience for everyone on-site.

This is a full-time position requiring ability to work during the week, weekends and holidays. The exact days of the week will be rotational.

Our benefits & perks

• Competitive pay rate
• Generous monthly bonus program of up to $500/month
• Company stock options
• 401k + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options

• 15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
• PTO increases to 20 days per year after 2.5 years of employment
• Enjoy a paid day off for your birthday to celebrate your day, your way!
• Paid Parental Leave

Paid Life Insurance

• Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all
• Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent)
• Exclusive, Placemakr-branded swag through our Placemakr Stars Program
• Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US
• *The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change.
• This position is located in downtown Pittsburgh. The hourly range is $33.75-$35.75/hr based on experience.

Your typical day

• Assist your property leader and/or the Area Chief Engineer in standing up all engineering structures including the hands-on implementation of back-end and access systems, programming of back of house and storage spaces, establishment of a base inventory and timely ordering system, and creation of Maintenance SOPs and Preventative Maintenance plans.
• Respond to all work orders in a timely manner and according to SOP's to ensure a satisfactory experience.
• Keep all mechanical, storage, and back of house areas in a neat and orderly condition.
• Regularly inspect common areas and all equipment and systems to proactively prevent or fix issues before they can impact the resident/guest experience.
• Maintain and execute all preventive maintenance programs as scheduled.
• Accomplish all unit turns and in-house projects on time or better, and in line with appropriate specifications.
• Collaborate and work well with the front of house team, Corporate HQ, vendors, and contractors to ensure our operations are always tight, functional, and creating the best possible on-site experience for all involved.
• Manage workload of service requests and building maintenance in the absence of the Area Chief Engineer and prioritize and delegate to other team members as appropriate.
• Manage the inventory of equipment and supplies and work with the Area Chief Engineer to assess areas of need with respect to property specific equipment and supplies needs.
• Assist in all projects and tasks, as required.
• Assist in training new maintenance associates through shadowing and occasional task and/or building specifics tutorials.
• Additional duties and responsibilities as assigned.

What it takes

• You have a High School or General Education Degree, or commensurate experience in maintenance/engineering.
• You have a maintenance background in Class-A residential buildings or hotels, or similar engineering operations.
• You can perform a variety of repairs from start to finish in various areas without supervision or assistance.
• You have certificate(s) in HVAC, building maintenance technology or relevant field (preferred).
• You have an advanced understanding of general maintenance procedures and techniques.
• You are an effective problem solver with written and verbal communications skills.
• You are skilled, hands-on, patient and a strong multi-tasker.
• You are highly organized and have the ability to organize tasks.
• You have the ability to plan and execute an onsite project from start to finish.
• You are physically capable and available to work overtime (including weekends and evenings, as well as possible on-call shifts).
• You have a pleasant demeanor and can handle interactions with a high degree of tolerance, diplomacy, and tact.
• You can effectively manage stressful working situations.
• You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
• Lead Maintenance Technicians will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Lead Maintenance Technicians and an exceptional guest experience.

Our community norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

• We own it.
• We make it better.
• We treat people right.
• Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.
• All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other.
• If you don’t meet 100% of the above qualifications, we still encourage you to apply!